Recently I had an issue with my rental property in Alabama. Air Now was "Johnny On The Spot" with their quick service. In no time flat Ken had the issue figured out and the solution. The indoor coil was clogged and covered with mold and dog hair. Ken was able to clean the coil and I had him install a UV light in my ac. Ken said this would prevent problem in future. I was very pleased with his thorough communication throughout the process. He even sent before and after photos to me as I live out of state. Very pleased with the quality of work and the professionalism of their employees.