17654 w windrose dr
Surprise, AZ 85388
623 693-6763

Local Reviews

Rated 4.8 out of 5 stars based on 25 customer reviews

good service

prompt service and diagnosis

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Great service

I like to do business with a smaller company so I always have the same person doing the service as I don't like so many different persons coming into my home.

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Great fast service thanks

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Doublelm

Excellent customer service and professional techs.

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Great service

Great service, explains every step & reason for needed repairs.

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Problem determined and fixed quickly

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great service & price

Great service at a great price. Explains what is being done and why.

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Excellent!

In calling Baker Heating and Cooling, you folks were "on it" by making a timely effort to resolve my heating issue. You are always courteous and prompt with your response. Thank you for meeting all my heating and cooling issues.

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Quick response and great service.

I appreciated that they were able to take care of the problem the day after I called. I thought the maintenance agreement was a bit pricey.

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Worth the cost

I purchased a service contract and I don't know if there was any value in it. Yes you came out three times after the initial cleaning, which I paid for but the follow ups seem to be quick checks and out. I think I will just go back to a once a year cleaning.


Response from Baker Heating and Cooling:

I failed to properly communicate the full value of the service program. I'm gonna make a change to our presentation materials. Our maintenance customers receive discounts that other people do not. Service calls are free, we don't charge overtime for after-hours, weekend or Holiday emergency service calls and repairs are discounted by 15%. For the most part once the initial service is completed, many followup checks are fairly quick. Occasionaly I'll change an air filter that the home owner forgot to change, address a new concern that the home owner has about their equipment, move a wire that is chaffing a copper refrigerant line, put back on a wire nut that has fallen off, tighten a loose electrical connection or recommend that a repair be done if I notice something that looks like an impending failure. We monitor refrigerant pressures and sometimes we are able to detect odd changes in sounds that particular components are making prior to their failure. You can take our advice on replacement of that component before or after our recommendation and the price is still the same even if it is on the 4th of july or Christmas day. We remain on call for our maintenance customers and they receive priority status when we get busy. We clean the condensing coils and maintain the drain line once per year. Every customer is equally important while we are at their home, perhaps I failed to explain what was being checked during the service visits. Thank You for your business

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Job Locations

Ken B.

Ken B. Job Checkin

Repaired Air Conditioner


Ken B.

Ken B. Job Checkin

Repaired blower motor and tuned up 2 air conditioners


Ken B.

Ken B. Job Checkin

Thermostat install and AC Tune-up


Ken B.

Ken B. Job Checkin

Spring AC Tune-up - Replaced contactor


Ken B.

Ken B. Job Checkin

Installed thermostat and replaced low voltage fuse on a Trane


Ken B.

Ken B. Job Checkin

ac repair


Ken B.

Ken B. Job Checkin

spring ac service


Ken B.

Ken B. Job Checkin

Spring ac tuneup


Ken B.

Ken B. Job Checkin

AC repair


Ken B.

Ken B. Job Checkin

Spring AC Tune-up


Ken B.

Ken B. Job Checkin

Spring AC Tune-up


Ken B.

Ken B. Job Checkin

Spring AC Tune-up


Ken B.

Ken B. Job Checkin

Spring AC Tune-up


Ken B.

Ken B. Job Checkin

Spring AC Tune-up


Ken B.

Ken B. Job Checkin

Spring AC Check-up