friendly serviceman,willing to take time to advise.
Overall very good. After some difficulty in getting the appointment taken care of.
Tharon was extremely professional , pleasant, and courteous , he treated my mom and I with respect and in a craftsmanship like manner.
The team was very punctual and courteous and very efficient. Overall I am very pleased with the job.
David did a very good job of recognizing our intake duct was blocked plus the dehumidifier was off plus a hard valve was needed on the roof. If all these things work together I look forward to a lower electric bill in the coming months.
Dave's customer service skills combined with his A/C knowledge make him a delight. Dawn is rude, hangs up, does not actively listen, does not communicate skillfully with customers, does not call customer immediately when there is a cancelation of appointment, makes appointment and then on the spur of the moment changes appointment. If I have to deal with Dawn I am no longer interested in being a customer.
Always friendly and thorough. Like that he discusses what is going on with my A/C unit and helps me to know what I might expect. I also appreciate that the department calls me to schedule my appointment and don't have to worry about it myself. Am very happy with the service.
I'm pleased with the service I received recently. The gentlemen I worked with (sales and service) were extremely accommodating and I feel I received a fair price on my purchase. My new AC unit makes my house feel like I'm in the Arctic! Hasn't felt that way in a long time!
Theron Smith was a welcome surprise after having several service men here we could not trust. He explained everything clearly and took the time to make sure we understood. He also worked out several options for us in pricing a new unit.
Duct cleaning and Duct seal on split system.
3 year system with doubts about ac companies
System installed with no permit, many issues
Maintenance on system pulling evaporator coil a lot of mold
New customer from progue Germany, very nice couple, had a system full of mold