Jason was an excellent and friendly technician. He took the time to really explain what was happening with my unit.
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Jeremiah Velasquez did a extremely good job and was very polite and helpful, he was very professional and did a excellent job covering the furniture and cleaning up Thanks for taking the time for giving excellent service
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Very knowledgeable and pleasant! Would like Isaac to service my heat and air every time!
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Kevin did a great job with serving the AC and heating systems and making the repairs as necessary plus explaining what the problem was with the unit Thanks for great service and excellent customer
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Jake solved the problem quickly and reviewed the operation of our Nest thermostat.
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I felt confident my ductwork was cleaned thoroughly. All my questions were answered. My house left clean of debris
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I appreciate that he explained what was wrong and how it was fixed.
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Kevin provided thorough service and answered all my questions.
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Interstate Heat and Air installed my unit in2009 and have performed an inspection once a year on my air unit in the spring and my heat unit every fall. They do a thorough check and I have never had any problems with my unit between inspections. They are very professional and I would highly recommend them to anyone who needs Heat and Air service.
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We are on a monthly subscription plan and we get AC and furnace inspected for upcoming seasons every 6 months so we have no surprises. It's great!!
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Today I had the pleasure of conducting maintenance on a 12 year old Concord heat pump system. Upon arrival , homeowner stated the system was not operational. He stated that there was something the last tech did to get him through the summer but wasn’t sure what it was. I connected my gauges and read everything electrically. I found the air handler and all components within operating normally. I then pulled the disconnect and read the capacitor and found it in great condition. I then connected the capacitor and plugged in the disconnect. The board did a slow simultaneous flash indicating a 5 minute time delay. I set a 5 minute timer to verify the code. The system turned on on time. I verified the functionality of the board. I found in cool mode, the board was receiving a call for R, C, and W1 indicating heat. I checked the air handler to verify the wiring and found it was wired correctly. I verified system pressures, fan amps, and condenser amps. All were within manufacturer specificati
Came out to call for a system not cooling properly. Tenants stated the system wasn’t working at all, and thinks it may have something to do with the thermostat. I checked the system over and found the thermostat malfunctioning and reading LO where the temperature usually registers at. I pulled the thermostat off wall to check wiring, and found everything correct. Put thermostat back on wall and it reset and started to operate. Thermostat may have an intermittent issue registering temperature in home. Recommended it be replaced. Also found the condenser capacitor reading way out of manufacturer tolerance range. Capacitor will fail soon. System also needs cleaning. Waiting on approval for repairs and will come back to complete. Unit is operating at this time. 18APR2024 Jason Brown Arrived for pac oaks previously scheduled repairs. Installed new T6 thermostat left manual with stat for tenants. Replaced 45/5 capacitor. Washed out condenser coils. Cycled system in cooling, and heating. Sys
Two system blue club AC maintenance. Joe(JC)R. 04/18/2024 Performed full system evaluation and safety inspection. I arrived from the customers, annual AC maintenance. The customer didn’t have any questions for me, so I went ahead and got started with the maintenance. I checked the main system that covers the bulk of the house first and washed out the condensers and then check the furnace and evaporator coil. I didn’t check the condenser. The house is main system was in good shape and I didn’t see any issues. I also change the filters for the customer. I also checked the ducted mini split system that handles the upstairs room. That system was in good shape and running well as well. I didn’t see any issues or problems with either system.
18APR2024 Jason Brown Arrived for repeat customer no cool. Spoke with homeowner about the systems performance. It’s making a clunking noise when it runs. Inspected ptac found condenser fan blade broken. Called Standard for pricing and availability. Spoke with homeowner about my findings. We decided to move forward with the fan blade replacement. Removed ptac from case. Removed existing fan blade. Installed new blade and cycled equipment. Verified operation. System is cooling properly at this time.
Jake K. I arrived for a new customer no cool call. I spoke with the home owner and found that the system is running but not cooling. I inspected the system and found the 19 year old auto have a condenser fan motor to have failed. I also found it to have a drop on refrigerant. I made this aware to the homeowner and explained that I can replace the condenser fan motor but I do not have the refrigerant to adjust or add to the system if it needs any. I then explained that even tho the repair of the motor can be done this might set them down a road of spending a costly amount of repairs on a 19 year old system vs looking for replacement with a 10 year warranty. We looked at financing options and what days we had open to replace.
Came out to perform a preventative maintenance on AC system. Tenant will be changing the filters. Inspected blower assembly, motor, capacitor, electrical components, evaporator coil and overall condition of equipment. Inspected the capacitor, contactor, compressor, fan motor, and condenser coil condition. Washed condenser coil. Checked thermostat operation, wiring, amps, temperatures and pressures. System has been having a tiny leak for the past few years, and we’ve had to add about a pound of refrigerant each year. We added some last June and the pressures are still holding consistent with manufacturer specifications at this time. Made landlord aware that the unit most likely still has a leak, but that the pressures and temperatures are within range at this time. System is clean and is cooling properly.
Silver club AC maintenance. Joe(JC)R 04/18/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual AC maintenance. The customer didn’t have any questions for me so I went ahead and got started with the maintenance. I washed out the condenser, then check the furnace and evaporator coil which were both in good shape and clean. I didn’t check the condenser, which overall was in good shape and running well but I found that the dual run capacitor for the system was extremely weak, and it was surprising that it was able to get the compressor started. I got the go ahead from the customer to replace the capacitor. After replacing the capacitor, I checked out the system again just to make sure that it was running well. I also replaced the filters for the customer. The system is operating correctly at this time..
Completed dryer vent cleaning for Mrs.Pendarvis today. Arrived to jobsite and spoke with Mrs.Pendarvis confirming visit for dryer vent cleaning. Mrs.Pendarvis was reccomended a dryer vent cleaning and wanted to go along with cleaning for today. She had dried condensed lint in her discharge (attic discharge) and wanted that removed for today’s service. I spoke to her about what I will be looking for in inspection and told her what to expect from me as well. After performing through inspection, I showed Mrs.Pendarvis what I had found via pictures and confirmed to go ahead and do cleaning for today. After getting confirmation for cleaning, I brought out dryer vent, cleaning, brush with hammer drill attachment and thoroughly cleaned out all lens of the dryer vent and the discharge and make sure that there was no cloggage in anything. I then handpicked the dried condensate that was stuck in the discharge on the attic to make sure that the swivel door will go up and down when the dryer is w
Today I had the pleasure of conducting maintenance on a 8 year old Carrier condenser unit with a 2 month old furnace. Upon arrival , homeowner stated that the system has been working fine but after the furnace was replaced, they had to replace the entire circuit breaker panel. I assured her that I would pay special attention to make sure the new circuit breaker panel hasn’t affected any electrical components within their system. I started by verifying system cleanliness. I found the furnace in pristine condition but the condenser coil was clogged on the side closet to the home. I then verified all amps temps and pressures. I found the refrigerant readings strange. The hi and low side pressures were spot on along with the superheat but the sub cool was reading 22.8 whereas the target was 10. I disconnected my gauges and cleaned the condenser coil and reverified the refrigerant I found all conditions were within manufacturer’s specifications. I discussed my findings with the homeowner b
Came out to perform preventative maintenance on AC at rental property. Landlord supplied filter for me to change out in home. Inspected the blower assembly, motor, coil, drains, electrical components, ductwork and overall condition of equipment. Cleaned condenser coil thoroughly. Checked thermostat operation, wiring, amps, temperatures and pressures of condenser. System is cooling properly at this time.
Jake K. I arrived for a blue club membership summer tune up. I first spoke with the homeowner and found that the system is running well and keeping temperature. I checked the indoor system and found the evaporator coil to be extremely rusted and sticky. I also found the drain line to have a lot of buildup the drain line. I tried to blow the drain line out but with the weight of the drain line there is scale in the drain line that is not moving out. This system doesn’t have a safety switch on the system to turn the system off if it starts to leak water. I then inspected the outdoor system and found it to be clean but the condenser fan motor is leaking oil at this time. I also found the contactor to be blackened and pitted. I replaced the filters and brought all issues that I found that I would expect to be a problem to the homeowner this year. She will have to get with her husband to decide if they want to do anything with the system and get back with us to address and issues.
17APR2024 Jason Brown Arrived for silver club no cool. Spoke with homeowners about the breakdown. The fan is running but it just stopped cooling. Inspected AC. Found common wire burnt off the cap, and cap reading 40mfd on the fan side and 40mfd on the compressor side. Cap is rated for 80/5 inspected contactor, compressor and electrical connections. With homeowner permission I repaired the wiring, installed a new 80/5 cap with a new hardstart. While out we decided to go ahead and take care of the failing blower capacitor too. Removed blower cap installed new 7.5 cap. Checked all amps and verified operation. System is doing its best at this time.
17APR2024 Jason Brown Arrived for blue club summer tune up service. Spoke with homeowner about the systems performance. It’s working great! Inspected coil and blower motor. Coil is heavily rusted but clean, cleared some run out of the drain pan. Inspected AC. Checked cap, contactor, compressor and fan motor. Found cap reading 40/5 of 40/5 fan at .9a and compressor at 11.4a contactor has no resistance across it, and is reading 9.8 ohms on the coil. Washed out condenser coils and cycled cooling. checked pressures. Cleaned up work areas applied fresh tape around to evap. Replaced 14x25 filter. Spoke with homeowner about my findings. System is working great at this time!
Today I had the pleasure of conducting maintenance on a 2 year old Goodman system. Upon arrival , homeowner stated that the system has been working fine. I started by verifying system cleanliness. I found the system in pristine condition. I then verified all amps temps and pressures. I found the surge protector at the condenser unit no longer working and recommend replacement. I discussed my findings with the homeowners and they elected to respectfully decline at this time. All conditions otherwise normal at time of departure.
17APR2024 Jason Brown Arrived for a customer referred no cool. Spoke with homeowner about the systems performance. The AC cuts out sometimes and only blows warm air, but this last time it cut out it hasn’t come back on in 3 days. Homeowner showed me to the thermostat, attic access and AC. Verified system was in cooling, adjusted temperature down to 70. Inspected furnace and coil. Found the coil clean, but the blower wheel dirty. Motor amps within manufacture specs. I found the back half of the emergency pan filled with blown in insulation, and the pan unlevel. Cleaned out electrical cabinets and buttoned up system. While inspecting the coil the AC turned on. Inspected AC, checked pressures, capacitor and contactor all readings came back normal. Opened AC and checked the fan and compressor. Both very hot to the touch. Spoke with homeowner about my findings and the nature of intermittent diagnostics. We decided to go ahead and get the AC cleaned today, then scheduled an appointment 2 we