He did a great job. Unfortunately he’s part of a up sale company. They are very knowledgeable, but a little high pressure up sale is there game.
Overall Experience
Quality
Price
Convenience
Very strong worker, knowledgeable in his field
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
A/C wouldn't come on at all for first start up of the spring - unit was only 2 year old. The team was delayed from what they told me they would be coming; but did communicate they were running behind. Overall, they figured out some wires were pulled out in the back (not sure how - maybe some fall raking?). Fixed it quickly and resolved the issue.
Overall Experience
Quality
Price
Convenience
Glad i used a reputable company as the problem was bigger than i thought. Work was diagnosed and priced fairly, then done on time
Overall Experience
Quality
Price
Convenience
Came out quickly and diagnosed the problems and showed me solutions
Overall Experience
Quality
Price
Convenience
We really appreciated the way Joe interacted with us, and the way he answered any questions we had. He did a great job of updated duct work in a tricky situation.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I really trusted this company but not anymore. I paid a lot of money ($1600) to clean my drum of my furnace and my ducked work. They erroneously unplugged a wire that then later caused my ac to not work. Then I had to pay them $866 to fix it. I feel angry and lied to.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Robert Shands is a top notch service tech. He was timely, polite, knowledgeable, and diagnosed/repaired my AC problem within 35 minutes. He did not try to sell me services or equipment that I did not need.
Overall Experience
Quality
Price
Convenience
Sam was professional, knowledgeable and courteous. We highly recommend Sam, and this was a positive experience for our first interaction with LBA.
Overall Experience
Quality
Price
Convenience
Arrived to do a performance maintenance. Started inspection inside and measured a temperature split between return and supply air. Measured power consumption of the blower motor and checked system for cleanliness. Found that the blower wheel is heavily coated in debris. Performed a static pressure test and found that the system was running well beyond the rated maximum. Reached out to a field supervisor to finish the diagnosis on the systems static pressure. Moved inspection outside and verified system refrigerant charge. Verified operation of all mechanical and electronic components of the condenser. Rinsed coil free of debris and removed leaves from the inside of the unit. Found crack on furnace heat exchanger this is a safety concern due to the systems ability to leak carbon monoxide into the home. Air conditioning system is operational at this time.
Arrived for maintenance checked all components for 3 furnaces and 3 ac u it’s. All components were within spec blower wheel dirty on the first 2 unit also found growth in cabinet Static pressure failed on all units . All 3 ac refrigerant levels were good all ac components were in spec . Sprayed off coils
Customer was told he was getting a new thermostat and we didn't have one on the truck at the time. We need to go back and instal that.
Upon arrival the AC was not cooling the house. At inspection I tested the static pressure which was failing. Lindsey is here working on a solution for the static pressure. The indoor blower runs perfect. I went outside and the unit was not running. I found the error code telling me it was in lockout mode because of a high pressure switch was tripped. I reset the unit and everything started up but because it’s only 47 degrees. I called the Bluon technical support and they assisted me in the diagnosis. They think one of the TXV’s(inside or outside) is not metering the refrigerant properly. I let the customer know all of this info and let her know I will need to return on a warmer day to get the system fixed and locked in properly. She was very nice and understanding when gave her the news. We will schedule to come back out on a warmer day. I will contact scheduling to call and pick a better day with the customer. Customer paid the $59 Trip & Diagnosis fee by card.
Arrived to do a performance maintenance. Started inspection inside and measured a temperature split between return and supply air. Measured power consumption of the blower motor and checked system for cleanliness. Found that there is bacterial growth present on the condensation pan for the evaporator coil. Performed a static pressure test and found that the system was well beyond the rated maximum. Reached out to a field supervisor to finish the diagnosis on the systems static pressure. With their help was able to bring the system within compliance with manufacturers specifications. Moved inspection outside and verified system refrigerant charge. Found that the dirty coil was keeping the system from freezing up. Verified operation of all mechanical and electronic components of the condenser. Found that the capacitor for the condenser is on the verge of failure. Rinsed coil free of debris and removed leaves from the inside of the unit. Air conditioning system is operational but likely t
Checked all operations and found fan had burnt up due to lack of maintenance. Also had dirty blower wheel. Presented options to fix and customer declined them.
Will reach back out to the customer in two weeks on a decision. Thank you for choosing LBA.
For a customer, let her know that the gas lamp post or a company called the fireplace company can help install or fix the broken igniter on lamp. If not, customer can call us back to get the lion cap off so that line is not active for those line post.
Upon arrival cut out newly installed leaking 90 and installed new using no hub coupling to reconnect to pvc. Tested for leaks by flushing several times. All good no leaks, also installed fill valve in toilet in main hallway bath.
