Technician was great, and explained to us what we needed and completed the work in a timely manner.
This is the third water heater I've bought from you. Yesterday I was trying to be a responsible landlady and fix my tenant's problem as soon as possible. I happened to be with a group of friends who immediately felt the price was way too high. That same opinion was expressed today by my realtor. They all felt $1500 was more what they would have expected. When I spoke to your employee and found-out the warranty was for only 6 years, unlike the 10 year warranty you'd provided before, he said he was going to consult with you to see if he could extend the warrantyto 10 years without charging an additional $350. He never got back to me. I've given you a fair amount of business over the years and now this. I won't be calling you again because I feel you gouged me.
Christopher was very kind and knowledgeable. He took the time to explain my options and went above and beyond. I could not be happier with the service and his professionalism. Thank You Christopher!
Oscar has been here before and performed a quick analysis of the problem and quickly repaired it.
The service and technician was excellent. I felt that the price was a bit high
Fixed my problem
When my AC went out suddenly one night, I was able to get next day service. The technician checked all parts of the system to identify the problem and any other potential problems. He then explained to me what needed to be fixed and what could wait. Once we settled on what work was to be performed, he completed the job quickly and as unobtrusively as possible.
Lawrence was professional and completed the job proficiently.
Changed out flapper in hallway full bathroom
Installed a new moen single handle kitchen faucet
Installed 3/4 hp garbage disposal
Installed new 30/50 switch
Installed customer supplied toilet in upstairs hall bath
Replaced rear hose bib and brought line in closet from the wall. Working properly and there are no leaks
found low on charge ,charged as needed
Ran snake in hall bath sink
Replaced failed condenser fan motor.
rebuilded upstairs master/hall bathroom/basement installed pressure reducing valve with shut off valve 3/4 on water line laundry room basement between wall/shelves
Replaced shutoff valve on hot side under kitchen sink
replace 50 gal wh with pan valve and expansion tank
Added 3 lbs. of R410A