MY PLUMBER HEATING COOLING & ELECTRICAL
MANASSAS, VA 20109
800-280-2820

Local Reviews
for germantown, md

Rated 4.5 out of 5 stars based on 40 customer reviews

Responsive, professional, knowledgeable and engaged

We had a leak and it was quickly identified, resolved, repaired. He had to return, to give us the fixture we needed and did so cheerfully and with understanding. You might keep more brushed chrome stocked on the trucks. Most of us don’t want the bright, shiny chrome that shows every bit of dirt.

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Excellent Service

Courteous, respectful and knowledgeable.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

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great service,efficient,took time to say what he was doing and why,


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

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Excellent Service

Dondre is respectful and explained well what were needed to be done. He answered all my questions with clarity and get the job done in efficient and less time.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

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good service


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

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Excellent service received

Had to have the UV bulb replaced on my furnace since it helps with allergies. The technician explained that I had to replace the entire unit not just a bulb. He suggested replacing the unit with an air scrubber that has replaceable bulbs. This was completed quickly and, as usual, the area was cleaned up completely.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

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Great service


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

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Shower problem fixed

I had guests who found they had no hot water in their shower. Jim figured out it was likely only the cartridge that needed replacing. He installed a new one and the hot water was back. He also noticed a leak in a toilet valve and fixed that too. MyPlumber employees get the job done, answer questions and provide good advice.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

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Did not fix the problem

I had a leak and it wasn’t fixed. But I paid a lot of money. Right now I am pretty disappointed and dissatisfied. If he could fix the problem he should not have charged me.

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Very professional attitude

Knowledgeable and reasonable prices. Definitely would request Mr. Johnson again for my air conditioning needs. Thanks for sending a highly qualified technician!


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!

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Very professional attitude

I would definitely request Mr. Paceli again. He was very helpful w/suggestions re my current and future plumbing issues.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!

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Very good service


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team

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Great Service from a Friendly Professional

Recently, I had the pleasure of meeting with Mr. Jason Hale to assess the plumbing situation in my home. He arrived on time and immediately got to work inspecting the pipes under the bathroom and kitchen sinks, as well as the toilets and showers. He asked a number of questions to ensure his understanding of ongoing issues and then quickly checked out the water heater to address a concern about the water heater efficiency. He secured a vent and then continued with the plumbing work, which included installation of a new garbage disposal. Jason also informed me of a scale inhibitor water filter to soften the water and remove corrosive chemicals to protect our pipes. I really appreciated Jason's outstanding customer service and will request him as our plumbing expert for future calls.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team

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My Family and I are forever greatful for your service!

Having hot water is never appreciated as much until you go 4 weeks without it! Being on a fixed income and struggling to find the means to finance a hot water heater is tough. Your company made it happen for us, and it is a pleasure to share our thanks with you, Chris W. As well as with your wonderful coworkers at My Plumbers Heating and Cooling. We love you guys!!!


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team

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Bad experience

The technician replaced a capacitor in the heat pump during the fall inspection. Because the capacitor was not mounted correctly it came loose and shorted out the system causing the whole system to fail and potentially damaging the system in ways that we may not know for some time. It took the technician most of the next day to troubleshoot and fix the problem. So we were without HVAC.for a day with a system that had been working perfectly before the service. The only bright side was that the company did not try to charge us for the work to fix the problem they caused.

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Job Locations
for germantown, md

WILLIAM H.

WILLIAM H. Job Checkin

Bill H. I found that the main shut off was leaking. I also found that the prv had been leaking in the past. I installed a new prv/ shut off with a three foot section of pipe.


LEE D.

LEE D. Job Checkin

Found system low on refrigerant 410A. Performed a electronic leak detection test. Found leaks at the low side service valve and at the piston coupler. Replaced the valves cores and caps. Was able to secure the piston fitting. Retested for leaks. All checks ok. 133/390 psig. 18.8 SH, 13.5 SC.


TED P.

TED P. Job Checkin

snaked tub from clean out 15 ft with 1/4 snake, still slow but better, snaked drain from trap tp main line, with 3/8” cable drains clear, the drains flow into cast iron pipe, recommended bio clean to keep drain clear.


JOHN W.

JOHN W. Job Checkin

Inspected indoor/outdoor unit. Both are over 20 yrs old. Furnace has a failed circuit board and a/c is a few lbs shy of R22. Customer wants to repair now and replace everything later. Picked up part from supply house and R22 from 1811BF to complete job.


Jim M.

Jim M. Job Checkin

Installed new Brushed Nickel Kohler Pull Out Faucet. 2 year parts and labor warranty. K10433-BN


DARREN M.

DARREN M. Job Checkin

1. Repaired upstairs hall bathroom lavatory sink by replacing pop up drain assembly, after making repairs and replacement tested system everything is working good at this time ......... 2. Recommend customer replace toilet in the same bathroom gave estimate to install Toto Drake .......... 3. Psi 68


SIMEI S.

SIMEI S. Job Checkin

INSTALLED NEW SINGLE HANLE MOEN LAVATORY FAUCET FOR MASTER BATHROOM SINK. TESTED EVERYTHING WORKING PROPERLY NO LEAKS.


Keith J.

Keith J. Job Checkin

Install a new two(2) piece elongated toilet at adress mentioned my eye dr toilet was replaced with a toto previous one was an American standard reason old toilet was not flushing properly due to age


SIMEI S.

SIMEI S. Job Checkin

Snake kitchen sink line ( 1 1/2’’ PVC PIPE) galvanized pipe under the slab.. snake it 28’’ under k/s,run water didn’t drained....moved all my equipment to the roof. Run 63’ hit stoppage at 42’. . Didn’t pulled anything but black sludge. ...............Before I started from under the kitchen sink. I told custumer that the pipe was loose , found out the pipe was completely off from the join. Someone replaced the the wye with ( ABS PIPE GREY ). I told CUSTOMER I will repaired as courtesy


JOHN W.

JOHN W. Job Checkin

Performed HSP HVAC maintenance & inspection. Attic unit (80% gas furnace) ducts & filters ok, blower assembly ok, motor FLA 5.2, inducer motor FLA 1.0, gas valve/flame sensor/igniter showing age, ignition sequence ok, condensate drain line clear. Outdoor unit coil dirty, dual capacitor values degraded (33.7/4.4 MFD), wiring ok, bump check ok, static refrigerant pressure 197 (good), outside ambient air temp 62*F. Basement unit (80% gas furnace) ducts & filter ok, blower assembly ok, motor FLA 3.7, inducer motor .8, controls & wiring ok, condensate drain line clear, EZ trap safety switch operational. Outdoor unit coil ok, controls & wiring ok, static refrigerant pressure 185 (ok), bump check ok. Advised customer of discrepancies and provided quote for repairs. Cleaned condenser coil and replaced 35/5 MFD capacitor and cycled unit. Equipment status is good.


Curtis L.

Curtis L. Job Checkin

Installed customer supplied water heater. Checked for gas leaks, none at this time. Water heater fired up properly and is working well. 75g has w/h.


JESSE W.

JESSE W. Job Checkin

I installed a customer supplied kitchen faucet. One year labor warranty.


WILLIAM H.

WILLIAM H. Job Checkin

Installed C/S faucet


Keith J.

Keith J. Job Checkin

Work completed. Rewired low voltage wires outdoors going to heat pump. System is up and running proper at this time. Thanks for your business


CRAIG P.

CRAIG P. Job Checkin

Installed a 75 gal gas water heater. Installed expansion tank and water alarm. Carbon dioxide alarm installed as a courteous. 1/2 inch cpvc pipe burst behind upstairs hall bathroom shower. Tech replaced burst pipe with new pipe. All work is complete and there are no leaks.