Mr. John Woodridge was Knowledgeable, kind and Professional.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber , customer feedback like this is simply priceless, thank you for the continued loyalty and support!
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
Faucet handle broke off 0730 am in the morning. Place a call to My Plumber at 0830 for service. They scheduled me for a afternoon appointment, which was fine. Received a call by 0930 am and they had a plumber on the way. Arrived by 1030am service call completed within the hour. Simply amazing service. I love My Plumber they have never let me down.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
Scheduled time for appointment was 8 - 12. Technician arrived around 1:30. After I called to cancel appointment.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
I really appreciate the professionalism . The plumber diagnosed the problem and repaired it.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
Took the time to explain problems in detailed which was extremely helpful. Worthy of by-name request in future.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
Call in the morning for service, Wayne arrived in the afternoon! He was knowledgeable, professional, and friendly. He explained what he was going to do and why it was necessary. Great experience!
brought water heater from you all in 2014 for 2000.00 and had a leak coming from the water heater was charged 479.00 for this visit.was not satisfied.
John was wonderful! will definetly call him back for any other issues. also will refer others!
They let me know my 4yr old furnace was still under warranty. Got my part free an paid for labor.Thank to the tech that came to the house.
Installed new low and high combustion grills on mechanical room door
Installed new 3/4” main water valve. Installed customer supplied lavy faucet in main level guest bath.
INSTALLED FLOWTECH HOME ANTISCALE, MASTER BATHROOM REPLACED MOEN SINGLE HANDLE SHOWER CARTRIDGE, MINOR REBULT. NEW TOILET HANDLE BASEMENT TOILET ,REPLACED FLAPPER ON DAUGHTER BATHROOM TOILET. I TOOK PICTURES TO GET PARTS FOR HALL BATHROOM LAVATORY AND BASEMENT SHOWER FAUCET. I WILL FORWARD PICTURES TO JOHN HUTTON TO FIND PRICES AND AVAILABILITY. I WILL CONTACT CUSTOMER WHEN THE PARTS ARE FOUND . TESTED EVERYTHING WORKING PROPERLY. ONE YEAR PARTS AND LABOR WARRANTY.
Inspected furnace, found loose connection for inducer motor circuit. Restored power to circuit and discussed Priority Club membership benefits. Customer not interested at this time. Thank you for allowing MPHC & E to be your service provider.
Inspected furnace, found inducer motor jammed. Removed flue piping and removed two dead birds. Reassembled flue and started furnace to verify operation. Unit runs well. Inspected chimney for flue cap(missing). Advised customer about cap, states that Sears had just replaced her roof & windows and chimney cap. She will contact them for resolution.
Bill H. I found a new pin hole leak. I removed about a 4 foot section of pipe. One year warranty.
Bill H. I found that the water pressure was at 100 psi. I replaced the t&p valve under warranty. Continued warranty from original job. I installed a new prv. Two year warranty on the install.
Completed water heater:customer was trying to do finance but was not successful after several attempts went to other options half up front and post dated check auth by (Paula) water heater was a 40 gallons state gas 2 years warranty was given
In the main floor powder room, customer wants to replace the old water closet (toilet) with customer supplied water closet. Tech pulled old water closet and reset the new water closet. Wax ring and all other supplies for the toilet was provided by customer. The water closet is set not rocking and no leaks. Work is complete. No warranty.
Work Complete. Used PVC insert flange and tied it down to the lead in between the old cast iron flange and the pipe with 4 4.5” long screws. Pipe is very secure. Attached his toilet and flushed 3 times, no leaks. Due to the nature of how the flange was secured, before proceeding, I informed him there would be no Warrenty. Customer has speech issues and so I confirmed with him more than once. That being said I have full faith there will be no issues regarding the pvc insert moving or being set ajar. Job took several trips because of difficulty difficulty involved on deciding how to anchor the pvc insert down, and because I needed to grab another insert to replace the original one that wouldn’t tighten down.
Customer had water heater that was installed by us that failed inspection . Do to the fact the chimney liner could not fit had to do conversion with a power vent water heater 40 gallons along with drilling a 2-1/2 line to install vent and sealed quick patch around pipe interior & exterior job was done and completed
Cut out bad cooper pipe above Water heater 3/4 pipe 3/4 by 1/2 tee. Replaced it with new 3/4 tee and 3/4 and 1/2" copper to do spot repair on 1/2" pipe
Install 3/4 PRV the reason water pressure was reading 100 psi reading way above average normal psi 65 to 75 psi along with doing a spot repair on 3/4" line while performing job job was done and completed customer was satisfied with work preformed after giving customer walk through when all the above mentioned was done
Installed 2 1/2” Bleeder Ball valves + Install new deck mounted laundry water control device. Tested with no leaks.
Installed air scrub AP cell, system is working properly