Nathen was competent and very friendly. Keep him on your team.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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New Water Heater was leaking. Oscar at My Plumber diagnosed quickly and described his fix, which involved new piping and relocating the blow-out tank attached to the water heater. Everything was completed competently. The Water Heater experienced another leak unrelated to Oscar's work after Oscar departed; kudos to Oscar who came back the next day on his day off to make sure everthing was fixed and safe to operate. I appreciated Oscar's excellent customer service and attention to detail. He is a true artist when it comes to plumbing! Thanks Oscar and My Plumber!
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the Review! We are however concerned about this feedback. Please contact our office directly to discuss the experience. We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
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We contacted MyPlumber early this morning after discovering a leak in our hot water line. When they called me back, they indicated they would try to get someone out, but they were busy fixing all the lines bursting because of the cold weather. I received a call about an hour later that someone was on their way. They showed up shortly after and had the problem fixed in about 30 minutes.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Very happy we chose this company. Helped with a difficult plumbing problem and solved the issue.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Professional. On time. Clear with quote. And service as described and promised.
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The customer had a leak from cut off valve and cpvc pipe in the master bathroom leaking to the condo unit below no responsible for water damage in the sealing, replaced cut off valve 5/8 by 38 cpvc with supply line and estimated to W/C repair
Number of Systems:1 Equipment Age:14- years Model and Serial #'s in SMAC: Y Freon: R22 Metering Device: Fixed Required subcooling: _____F Supply Air D/B: _____F Supply Air W/B: _____F Return Air D/B: _____F Return Air W/B: _____F Indoor Delta T Target Range: Capacity Check: ____F W/B Delta T:_____ Suction Pressure PSIG: Suction Line Temp: Saturated Suction Temp: Suction Superheat: Head Pressure PSIG: Liquid Line Temp: Saturated Condensing Temp: Liquid Subcooling: Discharge Line Temp: Reversing Valve Delta T: Evaporator Approach: Evaporator Bypass Factor: Ambient Temp: Temp Rise Method Delta T: Supply CFM: Return Grill Total CFM: Total BTU/hr: Sensible Heat= BTU/hr Latent Heat= BTU/hr Sensible Heat Ratio= Enthalpy Chart Uploaded: YES____ Repair Before and After Uploaded YES____ Upon arrival signed customer for our monthly home service HSP maintenance plan, and installed customer provided (eccobee) thermostat.
Installed 1/2 ball valve to rear hosebib in basement ceiling.
Stoppage Format 1) What type of stoppage? A: W/c 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A: W/c 3) How far did you snake? A: Trap 4) Where did you encounter the blockage? A: Trap 5) Did you pull anything back if so what?
Snaked kitchen sink line 35’ Line is open and draining Also had to install new p-trap under kitchen sink and trap adapter do to old one nut was cracked
Installed New Thermocouple. Pilot is now lit, and heater is working normally.
Set appointment with Sharon for teusday the 30th. Dropped disposal to get to kitchen sink clean out. Snaked line three times to get it open and pulled back a ton of grease. Already told customer line needs to be hydrojetted but to let camera see if there anything else wrong with line. They would like hydrojetting done as soon as possible. Did not give price for it. Snaked line to 50 feet.
repair hot and cold Aline’s on water heater expansion tank 1 year warranty
Customer was experiencing water leaking from underneath water closet. Water closet was sealed to tile flooring. Water was coming from around the wax ring and dripping down I pull the water closet and replaced the wax ring reset toilet and it’s not leaking anymore.
replaced sewage ejection pump with check valve,replaced sump pump with check valve.
Snaked floor / condensate drain roughly 30 feet. Pulled clean out to determine how far snaked. Drain is currently draining properly recommend to landlord to have condensate pump installed. 10+ year old water heater in bad shape recommended replacing.
Came out today and cleaned condenser coil,evaporator coil,blower assembly,and replaced failing electrical absorption dual system 35/5mfd. Applied power to the unit and system started up as normal. Everything is okay at this time
Came out today and cleaned condenser coil,evaporator coil,blower assembly,and replaced failing electrical absorption dual system 35/5mfd. Applied power to the unit and system started up as normal. Everything is okay at this time
Came out today and cleaned condenser coil,evaporator coil,blower assembly,and replaced failing electrical absorption dual system 35/5mfd. Applied power to the unit and system started up as normal. Everything is okay at this time