MY PLUMBER HEATING COOLING & ELECTRICAL
MANASSAS, VA 20109
800-280-2820

Local Reviews
for stafford, va

Rated 4.7 out of 5 stars based on 144 customer reviews

JOHN Bennet was exceptional during his call to repair my AC unit.

I would like to have Mr John Bennet as my primary technician


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you, We appreciate you taking the time to review us! Take care, My Plumber Heating Cooling & Electrical

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Plumber

Wayne Fishel was knowledgeable and respectful and courteous and worked hard getting our septic lines problem solved. I will use MyPlumber again and recommend them to anyone looking for great service


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Awesome service

Jose was very professional and helpful with our sump pump problem and our pipe work. I would recommend him to anyone!


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

fast service


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

GGREAT SERVICE

THEY KNEW WHAT THEY WERE DOING GREAT SERVICE


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless. Thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Solid service - couldn't fix problem wihout excessive cost

Couldn't clear toilet block - cheaper to replace toilet than have current one removed and fixed.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Joe was super...explained everything and was very friendly And Customer oriented.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent work on a late Sunday afternoon

Josh did an excellent job and displayed a great attitude


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service from an exceptional professional!

I had the pleasure of receiving plumbing repair service from “Zam”. I can honestly say that Zam was one of the most courteous and professional plumbers, I have ever had in my home! He was very thorough, and explained everything he was about to do. Zam even took the time to be kind and answer questions from my grandson, who was captivated by everything he was doing. I highly recommend Zam, and will definitely request him, the next time I need a plumber. Thank you.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Plumbing repair

Randall was great


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

The technician was knowledgeable, friendly and fixed the problem within a short period of time


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Mis-Diagnosed the problem and tried to sell me something that I did not need

The technician was a little arrogant, he did not listen to me when I informed him what the issue was upon his arrival. He opened my toilet, flushed it once than proceeded to tell me that my toilet needed a complete rebuild at the cost of $350 dollars. The real problem was the water line valve, water was not getting to the toilet; but I had to rather forcefully convince him that this was the issue. In the end I was satisfied with the work and was given a military discount; but wish the tech would have listened to me rather than jump to the conclusion that it was my toilet and try to sell me something that I did not need. Had I not been somewhat savvy, I'm guessing that he would have rebuilt my toilet, than identified that the valve was the issue, and then he would have proceeded to charge me to repair that too. As a customer all I ask for is fairness and honesty.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the Review! We are however concerned about this feedback. Please contact our office directly to discuss the experience. We will be sure to share your feedback with the technician who serviced you as well as our Management Team!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for stafford, va

WAYNE F.

WAYNE F. Job Checkin

Replaced both hot and cold shut offs to employee lav sink. Water was shutoff at meter. Drained building in order to complete.


HOOMAN K.

HOOMAN K. Job Checkin

Upstairs Ac is not cooling. Checked inside and outside units, checked electrical components and checked the charge. Noticed outside compressor is not coming on due to blown capacitor. Replace (1) 45/5 Uf capacitor and unit backed to operation. All working ok at this time.


Jermaine E.

Jermaine E. Job Checkin

Replaced Moen posi temp in master bath. 60psi


TED P.

TED P. Job Checkin

Completed Hsp maintenance check


JON B.

JON B. Job Checkin

HPR999...HPR999 Spoke with Jennifer in CSR to set up Plumbing call for Monday 7/1/2019 AM timeframe. Customer wants customer supplies kitchen faucet replaced. Arrived to find failed 20mfd capacitor at blower in furnace. Replaced part and tested operation. System back on line all checks ok, 17F delta T, SH 12F, pressures 75/200. Signed customer up for hsp agreement as well as setting up appointment for a plumber to come out on Mo day 7/1/19 AM timeframes. Call complete.


Jermaine E.

Jermaine E. Job Checkin

Master bathroom w/c leaking from rusted tank bolts. Major rebuild on master bathroom w/c. Customer wanted drain and flush on wh, advised customer not to due to age and plastic drain valve


TED P.

TED P. Job Checkin

Installed shut off valve valve for ice maker water line


WAYNE F.

WAYNE F. Job Checkin

Replaced inappropriate piping for hose main with copper pipe. Installed new 3/4” PRV with 2-3/4” ball valves. Replaced shutoff to master bath toilet. 2 year warranty on all work. Made recommendations on sump pump and dehumidifier. Customer to discuss with other half.


RANDALL P.

RANDALL P. Job Checkin

Replaced middle Sloan flush valve in ladies room and stop, customer supplied automatic flush valve Warranty on valve only due to commercial application


RANDALL P.

RANDALL P. Job Checkin

Install moen kitchen faucet with side deck sprayer 2 year parts and labor warranty on faucet Existing disposer should be replaced soon due to age and rust


WAYNE F.

WAYNE F. Job Checkin

Cleared kitchen sink stoppage from under kitchen sink. Ran line 40 ft cleared buildup. Tested 90 day warranty Noticed unused water treatment system. Recommend new Water Right water treatment system and new well tank. Estimates range from 5K to 7600. Water analysis will be needed at time of installation to determine. Special financing is available at this time.


COREY J.

COREY J. Job Checkin

Completed diagnostic Completed system maintainance Cleaned evaporator coil Flushed drain Filters replaced All systems checks and ops are ok at this time


MAHMOUD Z.

MAHMOUD Z. Job Checkin

RTC999 Arrived and spoke with LL. He showed me images of the camera inspection he had preformed. There’s a rock acting as a dam protecting debree from being washed away. I ran the k-1500 through the oustside cleanout 1 1/2 cables before I got stopped. I ran water from the hose and switched out the types of head I used. Ran forward and reverse. I even made it past the rock and got my cable stuck. Fought to get the cable out, changed heads, and still couldn’t force the rock out of the line. Called Lisa for the RTC999 Friday 10:00AM


BENNETT F.

BENNETT F. Job Checkin

Returned to install 2 voltage distribution systems on indoor section and 1 on outdoor section under parts warranty. Checked operations and returned to service.


TED P.

TED P. Job Checkin

Found garbage disposal leaking, installed new 1/2 hp garbage disposal, found kitchen sink clogged, snaked, 28 ft,