The gentleman that came to fix my furnace was very knowledgeable and courteous. He took the time to explain the problem and fix it. He helped us enrolled up on the yearly service plan. He was a 10 out of 10!
I was impressed with Louis's knowledge, professionalism, and thoroughness in restoring my heat. Louis was sincerely concerned with my being without heat on this cold & damp day. That certainly gave me a lot of confidence in his ability. He is really an asset to UGI.
Great professional installation of an Aprilair humidifier. Tech (Rick Dieroff) did a great job of keeping his work area clean and was very concerned about keeping it that way. He answered all of our questions and explained the operation of the unit. It's great to see someone who takes pride in his work and is concerned about his customer. UGI is fortunate to have such an employee.
not everything is complete yet; but good service so far:)
I had a Mitsubishi single zone heating/cooling unit installed by Rick Dierolf and Matt. They were both very friendly, professional, and worked hard. They made sure I understood how everything worked and operated before leaving for the day. They cleaned up any mess they made and always asked me if I had any more questions. I have nothing but positive things to say about my experience with UGI. I would certainly recommend this company to anyone looking for quality service. Thank you!
The installers were courteous and very accommodating to last minute requests and preferences.
Thanks for your knowledge and expertise in finding a solution. You knew what to check and it was the answer.
Service men were prompt, scheduling appointment was quick and efficient, accommodating my scheduling request!
Keith Boone and Breck McLean are replacing an air conditioning condenser at French Creek Veterans building. The system failed Saturday and we were able to get a replacement for today. They are a customer we have been serving for many years
New gas HVAC system sold and being installed.