$59 tuneup on a 2002 carrier heat pump split system. Found the evaporator coil in really bad shape also the bottom of the unit is starting to rot out as well as heavy microbial growth inside of the air handler. The accumulator on the outdoor unit is in very bad shape. Recommending replacement of system due to these issues. Customer is asked to speak to a comfort adviser about possible replacement . The appointment is set for November 11 at 10 AM. She will be contacting her home warranty to see if there’s anything they will do for her.