Not only was Sean knowledgeable and professional, but also was willing to spend the time explaining what the issue was with my unit. He was always there at the agreed upon time and even agreed to come for a service call after his typical hours. The needed parts were ordered and recieved in a timely manner. I am very satisfied with the service.
Overall Experience
Quality
Price
Convenience
Excellent experience. Even though it is three service visits to deal with the problem.... Lol...I appreciate the turnaround time on parts being ordered and how quick Sean was able to schedule the appointments. However I do hope some of these parts will be under warranty.
Overall Experience
Quality
Price
Convenience
I would recommend the office verify the date and hour of the up-coming servicing to the customer - especially when TWO dates have been reserved.
Overall Experience
Quality
Price
Convenience
Sean was on time, polite, knowledgeable, efficient, explained himself in easy to understand English, and personable.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I had a furnace that was not running. Called this AM for service and Micheal was here within the hour. That is awesome service!
Overall Experience
Quality
Price
Convenience
Jason C. at A. Johnson installed a new furnace and air conditioner. During the process, Jason and team were very informative of what they'd be doing, how they'd be doing it, and worked with me on items that needed my feedback. The team was extremely polite and a pleasure to work with.
Overall Experience
Quality
Price
Convenience
This was a followup plumbing service on a kitchen faucet that another plumber incorrectly installed. A Johnson's plumber "M" quickly identified the problem, discovered the primary issue, and resolved it. He was both professional and friendly, as well as a good teacher to an apprentice-student with him. He cleaned up the work area upon completion.
Overall Experience
Quality
Price
Convenience
The plumber was punctual and friendly professional. The minor sink drain repair was apparently properly done. Despite a web site coupon discount on the service call, the cost of repair was surprisingly high. Before booking service, suggestion - get the cost of the service barring the unexpected.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
This minor kitchen service was a plumbing trial in determining on-going company future servicing. The appointment was set up expeditiously and service was performed well, though only a temporary fix. A part had to be customer ordered under the customer purchased item being repaired warranty. When the part arrives, service part 2 will be necessary.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The people at Anthony Johnson are always very professional and do a great job. Very happy dealing with them.
Overall Experience
Quality
Price
Convenience
Installation of me high efficiency Rheem gas furnace with a Rheem central air conditioning along with a AO smith water heater with all new plumbing
Replaced a low pressure switch on a I comfort Lennox heat pump
Checking out a fan not blowing call on an old Coleman package AC unit.
Repaired defrost board and low pressure switch on Lennox Heat Pump
Cleaning up an old Coleman residentail package AC unit.
Repaired a Lennox I-Comfort system. Turned out to be a bad fuse
Serviced and cleaned a Lennox high efficiency furnace and AC unit. Stopped up air filter caused it to have problems cooling the home.
Replaced circuit board and conducted a heating and cleaning on a unstoppable Trane XR 13.
Plumbing service Outside faucet install