Cole did a amazing job! He came out at 10pm to help get out AC on and worked an hour to help us, the repair was beyond 11pm at night but AC Pros moved the morning schedule around to get to our house first as we were without AC in August. Cole showed up first thing, I knew it was him because the company sent me a notice telling me he was on his way with his picture, I was impressed! He worked diligently and kept me updated along the way. We talked about all the outcomes and and I knew what to expect all the time. He did a beautiful job with our coils and hog us back on track! My husband and I are very please with Cole and AC Pros, we have been using them for 10 years and will continue!!