Joe our serviceman was well beyond our expectations. He explained to us and answered all our questions. He was polite and knew all about our direct vent fireplace. He quickly diagnosed our problem, fixed it, gave us some significant information, set everything back in place and cleaned up after himself. I would give him an A+ overall and will call again if we ever need repair again. Extremely pleased with his service. I speak with experience since I was a licensed builder and have dealt with many contractors in the past.
Response from Adkisson Air1 Heating & Cooling/Autumn Glo Fireplace Studio:
Thank you for your business Brain and the glowing review. It's nice to hear what customers are thinking about us.