I have been in this valley if the sun my entire life and have had 4 houses over the years . I have had so many issues with a/ c units and a/c technicians over the years to choke a horse. I take customer service very seriously. I met William Fiegle today from Alaskian Air. I will never have another technician work on my units. This guy is amazing. I told him the problem and within 15 minutes he had the voltage transformer?? and some burned up wires replaced and the unit up and running again. This guy knows his stuff, im not messing around, i was totally impressed. Thanks you William, excellent job.