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Anthony did a superior job! He is very knowledgeable and courteous!
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As always, very pleased with Tech Roque Lopez Gonzalez He conducts an excellent inspection and relates the prognosis in detail. He is a great asset to Alaskan Air.
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Anthony W was very professional and made sure very item was explained. Great job today thank you
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Anthony was on time and introduced himself. Asked what the issue was and inspected the units on the roof. He gave relevant information about the conditions of the units and noted our one-year maintenance purchase (which I later cancelled). The rep I talked with on the phone, regarding cancelling, was also helpful and professional. All in all a good experience.
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Jessie worked well, showed me pictures of how dirty intake was and I decided to have it cleaned which he did. Very friendly and polite.
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Very thorough and professional! I would like to request Roque Lopez for all my service in the future-
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RJ was excellent. great customer service, answered all questions and he was knowledgeable.
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Roque was very knowledgeable and provided great explanations on his findings. He was on time, courteous and nice to our pets. We highly recommend him as a technician.
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Arturo was knowledgeable, competent, courteous, and extremely friendly.,
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Roque did great work getting my AC back up and going. He got the work done quickly and efficiently. He was very knowledgeable and was able to answer the questions I had.
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I was very impressed with RJ Navarrette's professionalism and knowledge of his skills. HE WAS VERY HONEST WITH ME AND EXPLAINRD MY OPTIONS CLEARLY .
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Service was GREAT, very competent, knows the system and how it works, extremely satisfied.
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Our team recently completed a comprehensive project we affectionately named "Winter Alaskafication." This involved a thorough preparation of the property for the harsh winter conditions. We began by inspecting and reinforcing the roof to ensure it could withstand heavy snowfall and potential ice dams. Next, we upgraded the insulation in walls and attics to maintain optimal indoor temperatures. We also installed new weather stripping and caulking around doors and windows to prevent drafts. Additionally, we inspected and serviced the heating system to guarantee efficient operation. Gutters were cleaned and reinforced, and the driveway and walkways were treated with de-icing compounds. Finally, we conducted a safety check on outdoor structures to prevent collapse under snow load.
Upon receiving a call about a furnace that wouldn't turn on, I began by inspecting the thermostat settings and ensuring they were correctly configured. Next, I checked the power supply to the furnace and confirmed that it was receiving electricity. I then examined the furnace's control board for any error codes or signs of malfunction. After troubleshooting, I discovered a faulty igniter and replaced it, restoring the furnace's functionality. The homeowner was pleased with the quick and efficient resolution.
During the inspection, I identified that the blower wheel was accumulating dust and debris, which could affect the efficiency of the system. I carefully examined the wheel and found that it was clogged, leading to reduced airflow. To address this, I cleaned the blower wheel thoroughly, removing all accumulated dust and debris. This process involved disassembling the necessary components, cleaning each part meticulously, and ensuring that the wheel spun freely without obstruction. After reassembling, I tested the system to confirm that the airflow had improved significantly. This maintenance will help ensure the system operates efficiently and prolong its lifespan.
I conducted a comprehensive diagnostic on a Lennox gas propane system, ensuring optimal performance and efficiency. The process began with a thorough visual inspection of the unit, checking for any visible signs of wear, damage, or leaks. I then proceeded to test the ignition system, verifying that the pilot light and burners ignited properly. Next, I measured the gas flow and pressure to ensure they were within the manufacturer's specifications. Additionally, I assessed the thermostat functionality and checked the air intake and exhaust systems for blockages or obstructions. Finally, I performed a safety check on the carbon monoxide detector and verified that all safety mechanisms were functioning correctly. The system was cleaned and lubricated as needed, and I provided the customer with a detailed report of the findings and recommendations for maintenance.
I conducted a comprehensive diagnostic on the Rheem furnace, starting with a visual inspection of the unit. I checked for any visible signs of damage or wear. Next, I tested the thermostat settings and ensured the power supply was stable. I then accessed the control board to review error codes and operational data. I also inspected the air filters and cleaned them if necessary. The furnace's burners and ignition system were tested for proper function. Finally, I assessed the heat exchanger for efficiency and safety, ensuring all components were operating within optimal parameters.
I successfully installed a hard start kit and surge protector to enhance the efficiency and longevity of the client's HVAC system. The hard start kit ensures smoother operation and reduces wear on the compressor, while the surge protector safeguards against voltage spikes. This installation not only improves performance but also provides a 4-year warranty for peace of mind. The process involved precise wiring and testing to ensure optimal functionality and reliability.
I meticulously cleaned the blower wheel and coil, ensuring optimal performance and efficiency. The blower wheel was carefully inspected for any debris or obstructions, which were then removed to restore smooth airflow. The coil was thoroughly cleaned, removing any dust, dirt, or grime that could hinder its function. This process involved using specialized tools and techniques to reach all areas, ensuring a comprehensive clean. The result was a significant improvement in the system's efficiency and a noticeable enhancement in air quality. This attention to detail guarantees that the system operates at its best, providing a more comfortable environment.
Our team provided a detailed estimate for the disconnection of the air conditioning and heating system to facilitate roofing repairs. Technician RJ coordinated with the client via phone to ensure a smooth process. The system was carefully disconnected, and necessary components were temporarily moved to allow the roofing team to perform their work without interference. Post-repairs, the system was safely reconnected and tested to ensure it was functioning correctly. Throughout the process, we maintained clear communication with the client to address any concerns and ensure their satisfaction.
I conducted a comprehensive diagnostic on a Rheem heat pump to identify and resolve any issues affecting its performance. The process began with a thorough visual inspection of the unit, followed by a detailed examination of the electrical components and connections. I tested the thermostat settings, checked refrigerant levels, and assessed the compressor and fan motor functionality. Additionally, I evaluated the heat exchanger and air flow pathways to ensure optimal operation. After identifying a faulty capacitor, I replaced it and recalibrated the system. The heat pump now operates efficiently, providing reliable heating and cooling as intended.
I conducted a thorough diagnostic on the Rheem heat pump, starting with a visual inspection of the unit and its components. I checked electrical connections, refrigerant levels, and the thermostat settings. I also tested the compressor and fan motor for proper operation. After identifying the issue, I provided a detailed report and recommended necessary repairs to ensure optimal performance.
