RJ and Daniel were excellent technicians. They kept me informed every step of the way. They found a faulty component, explained its purpose and replaced it on the spot. I couldn’t be happier!
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Anthony found the problem in 10 minutes when 2 previous diagnostics failed.
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I am confident that the same technician comes to service my equipment and Anthony Walker is professional and respectful every visit. I appreciate that.
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Anthony figured out the problem very quickly and showed me exactly how and why it was affecting my unit.
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Anthony was great! He explained everything he was doing to me & showed me before & after pictures. Great representative of your company & knowledgeable of product.
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Anthony did a superior job! He is very knowledgeable and courteous!
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As always, very pleased with Tech Roque Lopez Gonzalez He conducts an excellent inspection and relates the prognosis in detail. He is a great asset to Alaskan Air.
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Anthony W was very professional and made sure very item was explained. Great job today thank you
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Anthony was on time and introduced himself. Asked what the issue was and inspected the units on the roof. He gave relevant information about the conditions of the units and noted our one-year maintenance purchase (which I later cancelled). The rep I talked with on the phone, regarding cancelling, was also helpful and professional. All in all a good experience.
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Jessie worked well, showed me pictures of how dirty intake was and I decided to have it cleaned which he did. Very friendly and polite.
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Very thorough and professional! I would like to request Roque Lopez for all my service in the future-
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RJ was excellent. great customer service, answered all questions and he was knowledgeable.
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Roque was very knowledgeable and provided great explanations on his findings. He was on time, courteous and nice to our pets. We highly recommend him as a technician.
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I carefully inspected the blower wheel, ensuring it was securely positioned. Using specialized tools, I gently pulled the wheel out of the furnace. Once removed, I meticulously cleaned the wheel, removing any dust, debris, and buildup. After cleaning, I inspected it for any damage and reassembled it, ensuring it was properly aligned and functioning efficiently. The furnace is now running smoothly, thanks to the thorough cleaning and maintenance.
I conducted a thorough inspection and maintenance of the Rheem system, ensuring optimal performance. This included checking and cleaning the burner, inspecting the heat exchanger, and testing the thermostat and safety controls. I also cleaned the air intake and exhaust vents, and lubricated moving parts. The system was tested for proper operation, and any necessary adjustments were made to ensure efficiency and reliability.
Our team recently completed a comprehensive "Winter Alaskification" project, ensuring the property was fully prepared for the harsh winter season. We installed heavy-duty insulation, sealed all windows and doors, and upgraded the heating system for maximum efficiency. Additionally, we cleared snow from walkways and driveways, and applied anti-slip treatments to prevent accidents. Our goal was to create a safe, warm, and comfortable environment throughout the winter months.
I successfully replaced the control board of a Rheem unit, ensuring the system's optimal performance. The process began with a thorough inspection of the existing control board to identify any signs of wear or damage. After confirming the need for replacement, I carefully removed the old board, taking note of its wiring configuration for accurate reattachment. I then installed the new control board, ensuring all connections were secure and correctly aligned. Following the installation, I conducted a series of tests to verify the new board's functionality, including checking for proper power supply and signal transmission. The system was then reset, and I provided the client with a detailed explanation of the replacement process and maintenance tips to prolong the new board's lifespan.
I performed a comprehensive maintenance service on an 8.5-year-old Carrier split heat pump system. This included a thorough inspection of all components, cleaning and replacing the air filters, lubricating the motor, and checking the electrical connections. I also tested the thermostat functionality, inspected the refrigerant levels, and ensured the system was operating efficiently. The maintenance aimed to enhance the system's performance and extend its lifespan.
I conducted a thorough inspection of the mini split system, identifying issues with the indoor unit's refrigerant levels and a malfunctioning compressor. After safely draining and refilling the refrigerant, I replaced the faulty compressor and ensured all connections were secure. I tested the system to confirm proper operation and balanced airflow across all vents. Additionally, I cleaned the indoor and outdoor units, replacing air filters to enhance efficiency. The system now operates quietly and efficiently, providing optimal cooling and heating.
Upon returning, I completed the remaining tasks to ensure the job was fully finished. I meticulously inspected the area to confirm all work was done to the highest standard. This included ensuring all tools and materials were properly stored and the workspace was left clean and tidy. I double-checked the quality of the work, making any necessary adjustments to guarantee satisfaction. The final touches were applied with precision, and I took the time to explain the maintenance and care of the completed work to the client. The job was completed to perfection, leaving the client completely satisfied.
Recently, I undertook a comprehensive project to enhance the home's resilience against harsh winter conditions. This involved a series of meticulous steps to ensure the property was well-prepared for the season. I began by inspecting and reinforcing the roof to prevent leaks and ice dams. Next, I upgraded the insulation in walls and attics to maintain optimal temperature levels. Additionally, I installed weather stripping around doors and windows to minimize drafts. The furnace and heating systems were thoroughly checked and serviced to ensure efficient operation. I also inspected and cleared gutters and downspouts to facilitate proper water drainage. Finally, I provided guidance on energy-saving practices to help reduce heating costs. This thorough approach ensured the home was fully equipped to handle the rigors of winter.
I recently performed a comprehensive service on a three-year-old Lennox package heat pump. The service began with a thorough inspection of the unit's components, including the air handler, condenser, and heat exchanger. I cleaned the coils and filters, ensuring optimal airflow and efficiency. I also checked and adjusted the thermostat settings and calibrated the system for peak performance. Additionally, I inspected the electrical connections and refrigerant levels, making necessary adjustments. The service concluded with a detailed review of the system's operation and a final test run to confirm everything was functioning correctly.
I meticulously cleaned the ductwork and blower wheel, ensuring all debris and contaminants were removed. Using specialized tools, I accessed and cleared the ducts, enhancing airflow efficiency. The blower wheel was disassembled, cleaned, and reassembled to restore optimal performance. This thorough cleaning improved indoor air quality and system effectiveness, ensuring a healthier environment.
I recently completed a comprehensive project aimed at transforming a home into a winter haven. This involved a series of meticulous steps, including installing heavy-duty insulation to ensure maximum energy efficiency. I also upgraded the heating system to a high-performance model, ensuring consistent warmth throughout the coldest months. Additionally, I installed new weather stripping and sealed all gaps to prevent drafts. The windows were fitted with thermal panes, and the exterior doors were reinforced with additional locks and weatherproofing. Finally, I conducted a thorough inspection of the roof to ensure it could withstand heavy snowfall. This project significantly improved the home's resilience against winter conditions.
I performed a comprehensive maintenance service on an eight-year-old Rheem heat pump package unit. The maintenance began with a thorough inspection of the unit's components, including the compressor, condenser, and evaporator coils. I cleaned the coils and checked for any signs of wear or damage. Next, I inspected and cleaned the air filters, ensuring optimal airflow. I also checked the refrigerant levels and electrical connections, ensuring everything was functioning correctly. Additionally, I lubricated the motor and inspected the thermostat for proper calibration. Finally, I tested the unit to confirm it was operating efficiently and provided recommendations for future maintenance.
I performed a comprehensive diagnostic on a 2-year-old Rheem package heat pump. Upon inspection, I identified an issue with the voltage distribution system. The faulty voltage distribution was causing inconsistent performance and potential damage to the unit. I meticulously checked the electrical connections, wiring, and control board for any signs of wear or damage. After isolating the faulty components, I replaced the defective parts and recalibrated the system to ensure optimal performance. The heat pump is now operating efficiently, and the issue has been fully resolved.
