RJ and Daniel were excellent technicians. They kept me informed every step of the way. They found a faulty component, explained its purpose and replaced it on the spot. I couldn’t be happier!
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Anthony found the problem in 10 minutes when 2 previous diagnostics failed.
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I am confident that the same technician comes to service my equipment and Anthony Walker is professional and respectful every visit. I appreciate that.
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Anthony figured out the problem very quickly and showed me exactly how and why it was affecting my unit.
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Anthony was great! He explained everything he was doing to me & showed me before & after pictures. Great representative of your company & knowledgeable of product.
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Anthony did a superior job! He is very knowledgeable and courteous!
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As always, very pleased with Tech Roque Lopez Gonzalez He conducts an excellent inspection and relates the prognosis in detail. He is a great asset to Alaskan Air.
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Anthony W was very professional and made sure very item was explained. Great job today thank you
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Anthony was on time and introduced himself. Asked what the issue was and inspected the units on the roof. He gave relevant information about the conditions of the units and noted our one-year maintenance purchase (which I later cancelled). The rep I talked with on the phone, regarding cancelling, was also helpful and professional. All in all a good experience.
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Jessie worked well, showed me pictures of how dirty intake was and I decided to have it cleaned which he did. Very friendly and polite.
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Very thorough and professional! I would like to request Roque Lopez for all my service in the future-
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RJ was excellent. great customer service, answered all questions and he was knowledgeable.
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Roque was very knowledgeable and provided great explanations on his findings. He was on time, courteous and nice to our pets. We highly recommend him as a technician.
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I recently completed a comprehensive project aimed at transforming a home into a winter haven. This involved a series of meticulous steps, including installing heavy-duty insulation to ensure maximum energy efficiency. I also upgraded the heating system to a high-performance model, ensuring consistent warmth throughout the coldest months. Additionally, I installed new weather stripping and sealed all gaps to prevent drafts. The windows were fitted with thermal panes, and the exterior doors were reinforced with additional locks and weatherproofing. Finally, I conducted a thorough inspection of the roof to ensure it could withstand heavy snowfall. This project significantly improved the home's resilience against winter conditions.
I performed a comprehensive maintenance service on an eight-year-old Rheem heat pump package unit. The maintenance began with a thorough inspection of the unit's components, including the compressor, condenser, and evaporator coils. I cleaned the coils and checked for any signs of wear or damage. Next, I inspected and cleaned the air filters, ensuring optimal airflow. I also checked the refrigerant levels and electrical connections, ensuring everything was functioning correctly. Additionally, I lubricated the motor and inspected the thermostat for proper calibration. Finally, I tested the unit to confirm it was operating efficiently and provided recommendations for future maintenance.
I performed a comprehensive diagnostic on a 2-year-old Rheem package heat pump. Upon inspection, I identified an issue with the voltage distribution system. The faulty voltage distribution was causing inconsistent performance and potential damage to the unit. I meticulously checked the electrical connections, wiring, and control board for any signs of wear or damage. After isolating the faulty components, I replaced the defective parts and recalibrated the system to ensure optimal performance. The heat pump is now operating efficiently, and the issue has been fully resolved.
I recently completed a comprehensive maintenance service on a six-year-old Lennox gas pack system. The maintenance began with a thorough inspection of the unit, checking for any signs of wear or damage. I cleaned the heat exchanger and inspected the burners for efficiency and proper function. The air filters were replaced to ensure optimal airflow and system performance. I also checked the thermostat and control settings to ensure they were operating correctly. Additionally, I lubricated all moving parts and inspected the flue for blockages or damage. The system was tested for proper operation, and I provided recommendations for future maintenance to ensure longevity and efficiency.
I performed a thorough winter maintenance service, focusing on the coil. I meticulously cleaned the coil to remove accumulated dirt, dust, and debris, ensuring optimal performance. This process involved inspecting the coil for any signs of wear or damage and ensuring all components were functioning correctly. The cleaning was done using specialized tools to avoid any damage to the coil. This maintenance will help improve efficiency and extend the lifespan of the system.
I meticulously cleaned the ductwork, ensuring all accumulated dust, debris, and contaminants were removed. This process involved inspecting the entire duct system, using specialized tools to dislodge and extract dirt from the duct surfaces. Additionally, I cleaned the blower wheel, a critical component that can significantly affect air quality and system efficiency. This included disassembling the blower wheel, cleaning each blade, and reassembling it to ensure optimal performance. The thorough cleaning improved air quality and enhanced the overall efficiency of the system.
I recently completed a comprehensive maintenance service on a 20-year-old Rheem package heat pump. The maintenance began with a thorough inspection of the unit, checking for any signs of wear and tear, corrosion, or damage. I meticulously cleaned the condenser and evaporator coils to ensure optimal heat transfer and efficiency. Additionally, I inspected and cleaned the air filters, replaced any that were beyond serviceable, and lubricated the motor bearings. I also checked the refrigerant levels, ensuring they were within the manufacturer's specifications, and tested the electrical components for proper functionality. Finally, I performed a complete system diagnostics test to verify that all components were operating correctly and efficiently. This maintenance will help extend the life of the unit and ensure it continues to provide reliable heating and cooling.
Upon inspection, the unit's mechanical components were found to be in excellent condition. However, there was a significant accumulation of dust and debris on the indoor unit. This could potentially lead to issues with the indoor motor, air quality, and efficient air delivery. I thoroughly cleaned the indoor unit, removing all dust and debris to ensure optimal performance and air quality.
Our team recently completed a comprehensive duct cleaning and blower wheel cleaning service. We meticulously cleaned the entire ductwork system to remove accumulated dust, debris, and contaminants, ensuring optimal airflow and efficiency. The blower wheel was also cleaned to remove any buildup that could hinder performance. Additionally, we installed a new capacitor and performed a hard start with the purchase, enhancing the system's reliability and longevity. This thorough maintenance will help maintain a clean and healthy indoor environment while improving the overall performance of the air conditioning and heating system.
I performed a diagnostic on a 2011 Rheem gas package unit. The safety sensor was failing, which caused the heater to shut off unexpectedly. Additionally, the indoor fan motor was leaking a significant amount of oil, leading to overheating and imminent failure. I identified these issues and provided a detailed report to ensure the system operates safely and efficiently.
I successfully installed a new control board for the system, ensuring it was properly configured and integrated with the existing components. The previous control board had malfunctioned, causing operational issues. After diagnosing the problem, I replaced it with a new one under warranty. Post-installation, I conducted thorough testing to confirm that the system was functioning optimally. The new control board has resolved the previous issues, and the system is now running smoothly and efficiently. All connections were secured, and the system was calibrated to meet the manufacturer's specifications.
I meticulously transformed the space into a cozy winter haven. Starting with energy-efficient insulation, I ensured optimal warmth. The installation of a state-of-the-art heating system provided consistent comfort. I enhanced the aesthetic with rustic decor, blending functionality with style. Weatherproofing measures were implemented to prevent drafts. Additionally, I installed smart thermostats for precise temperature control. The final touch was a thorough inspection to guarantee every detail met the highest standards.
