Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Anthony was on time, efficient, and explained everything. He replenished the system and repeatedly tested the temps in all rooms before he left. He did a good job!
Overall Experience
Quality
Price
Convenience
Turned out ok but tried to sell premium equipment etc on small rental place, it is not a primary residence and first offers were out of line but he came with better option that seems fair
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Outstanding service for a difficult problem,. Charlie couldn't have been more capable and conscientious. This company is honest and well run....bravo!
Overall Experience
Quality
Price
Convenience
Arturo was friendly and knowledgeable, he answered all questions I had regarding the repair. Quick and efficient!
Overall Experience
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Convenience
Our technician was very professional, went right to work and provided us with very helpful information. James was very courteous and respectful.
Overall Experience
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Convenience
I want to thank Alaskan Air for listening to my concern and fixing the problem. James Gray offered excellent service and information. I will stick with this company.
Overall Experience
Quality
Price
Convenience
Found motor belt extremely loose. Readjusted pulley and motor adjustment bracket. Good airflow in main part of the house. Back rooms still not getting adequate airflow due to improper duct design of existing duct on roof going to 2 back bedrooms.
Unit installed incorrectly blockage of airflow Danny needs come back do a walk through that’s wat they told him
We will need to bring extra materials to cap the swamp cooler, bring sheet metal, pookie etc. Today we added more refrigerant to the system with the service technician Arturo. We will order the Evaporator coil and bring it and installed.
Customer wants a stimater to call tosee how much new unit would b for replace he doesn’t have to come just call her
Compressor shorted out. We need to order the compressor from heating and cooling
We will schedule for aeroseal to be done for 2 units of the attic.
Customer was not happy that technician could not just recharge the system
Found lack airflow open clean coil debree
Evaporated coil needs replaced but tech turn over
Aeroseal schedule for Friday 8/24/19 We will need to install a evap coil for 3 ton pack gas on the roof Model # 13GCSXA-36-068X-230-2A Serial # 1611A11181 Payment collected by check # 5349 for full balance Upon customer request we will need to process the check until tomorrow
Found unit low on Freon then low on voltage it’s a tech turn over
