Efrain is a very knowledgable, conscientious, pro-active, and polite technician! Efrain did such a fantastic job that we decided to buy the maintenance plan at Alaskan Air to have him regularly service our unit in the future, instead of opting for a less expensive provider closer to us. Efrain elevates even further the company's high standard of customer service! Thank you Efrain for caring to deliver an outstanding customer service experience and for going above and beyond the call of duty! Alaskan Air is very lucky to have you! We will continue to highly recommend Alaskan Air!
