Despite it being 100+ degrees out and having to climb on my roof, Damian took extra time to complete my service to endure it was done properly. Once complete he spent time walking through his work and findings, explaining things in easy to understand terms. Unlike other experiences I never felt as though I was trying to be sold something I didn’t need. I would not hesitate to recommend Damian to others and will definitely be asking for him again.
Overall Experience
Quality
Price
Convenience
Damien was prompt, well groomed and polite, as I would expect from a very reputable company.
Overall Experience
Quality
Price
Convenience
Would like to continue keeping Damian as our technician since he is familiar with our units.
Overall Experience
Quality
Price
Convenience
Efrain performed a very thorough performance check on my A/C system. He was especially polite and very qualified.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I've previously reccomend this Company. I'd very much like to now let you know who to ask for if you need to be absolutely certain you have a positive experience. Shane, with Alaska Air, is my recommendation. Outstanding! I don't usually fill out service reviews. Circumstantly. However, in this case I'm more than happy to do so. He's exceptional in his manner and his abilities. Both as a top rep' for the Company and as a point of service provider.
Overall Experience
Quality
Price
Convenience
A complex situation was attended to with professionalism, courtesy, and fair minded options for resolution. Choices were presented that were flexible and extremely satisfactory. I'd had issues with a former service provider. These folks inherited several "overhanging issues" of necessary services, repairs, and trust. Today, in spite of my hesitancy, I learned that it really does make a difference when you work with dedicated professionals who want to be the best at what they do. * My thanks is extended and sincere.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Happy with the service and explainations..
Overall Experience
Quality
Price
Convenience
Really knows his job and did a great job. I am satisfied very much so. Thank you .
Overall Experience
Quality
Price
Convenience
Performing tune up on Rheem split system
Performing tune up on Rheem split system
Performing tune up on two Rheem package heat pumps
Performing tune up on Lennox split system
Performed maintenance on two systems
Performing tune up on Rheem split system
Performing tune up on Lennox system
Performing 2 system on carrier units
Preforming a ac check on a trane split gas unit
David performed Alaskification and found both units running to factory specifications. With power protection and hard start kits functioning I left no suggestions with customer.
Getting ready to perform repair on ac system
Getting ready to troubleshoot system with odor issues
Performing tune up on two Rheem split systems
Performing tune up on Rheem split system
Technician is performing maintenance on a Lennox air conditioner and furnace