Called at 9 on morning after no hot water all weekend and Bill was there by 10:45. He clearly explained what had gone wrong and what it took to make it right. Also gave some advice on making furnace more efficient. Will definitely call for any future service that is needed!
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Cody provides great service & is a good teacher too, as evidenced by the fact that he's had a trainee with him on recent visits and frequently receives phone calls from other techs looking for direction while in the field. After 15+ years of service with Aspen, we really appreciate having Cody as our "regular" tech!
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Virtuous and speedy service! Very helpful when questions where asked and efficant when checking the air filter, furnace and air conditioning unit! Would recommend Aspen and my service tech to anyone!!
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very timely arrival. Super easy quick fix and explained what he was doing the enitre time. GREAT customer service
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Cody M. got hear on time worked quickly & got the job done. He & his assistant were pleasant to talk to & mindful of walking in my house W/their paper "booties" on. Aspen people all ways seem to be, helpful, knowledgeable & nice people to have working in & around the house.
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Great service, prompt response to my problem and reasonable pricing.
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Josh was friendly, very professional and thorough. He went above and beyond "his job" by sweeping sawdust left over from a recent construction project. We are very pleased!
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Had some routine maintenance done, finally. Cody did the work, but also filled us in on how our system works, what maintenance he was doing, what we can and should be doing ourselves, and where we could upgrade a few things if we desired. And he seemed to be having fun while doing it, too! A great experience.
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Overall experience was very pleasing and satisfactory.
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Very nice service guy. Knowledgeable about the furnace. Found problem quickly.
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Cody was real congenial and pleasant. Very knowledgable about his job. Excellent service and time to arrive was great also.
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received e-mail of receipt but could not download and print . prefer a hard copy
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Bill takes the time to answer all your questions and explain the work he has performed.
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Performed cleaning and inspection of boiler system
Not hot water, pulled and cleaned burner and pilot assembly
Performed cleaning and inspection of AC system
Replacing a broken transformer, due to consumers power surge.
AC not working, found bad transformer due to two shorted out on side of furnace
Installing Honeywell thermostat and set up for wireless Internet.
Installing ecobee thermostat and set up for wireless Internet.
Cleaning and checking heat controller and mini split AC unit
Water heater anode rod . Flashing a water heater ..leaking water heater
