Black Diamond has implemented a recipe for success and excellence in all areas they service. Their business formula is the best in the industry and I suspect they will only get better and better. When something works, keep it going and only twerk little things here and there through the years. Listen to your customers within reason and staff the company they way only Black Diamond knows how. The quality of all your technicians is second to none. Their knowledge, professionalism, understanding and caring for their customers and the services the perform our outstanding, to say the least. I have never had 4 or 5 people from same company come out to my home and I couldn't tell u which one I liked the most. Absolutely phenomenal experiences with Black Diamond and more to cone in the future!! Nice to see a company, a big company, that cares soo much about the customer. Keep up the great work!! Keep surrounding yourself with these great technicians and there will be a lifetime of awards for you. Your technicians sell Black Diamond on each and every job, they provide the foundation for a great past, present and future!!!!!!
