3548 35th Street
Rockford, IL 61109
815-873-6022

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Local Reviews
for crystal lake, il

Rated 4.8 out of 5 stars based on 47 customer reviews

Great service

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Furnace replacement

The technicians were clean, polite and worked efficiently. They were very thorough.

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Great service!

Courteous and professional technician. Excellent service!

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Great

Great job, efficient and thorough

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Good service

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great service

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great service, the guys were good also

none

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Water Heater Replacement

Quick service that got my water heater replaced within four hours of my call.

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Disappointed

Greg was a very nice and personable fellow, no problem there. However, when cleaning furnace, he vacuumed for about a minute or two and was done. When it came to draining the HWH, he opened the valve and when nothing came out he said it won't drain, so that was that. After he left, I went to turn on the water in the sink, and had very little. I went back to the HWH and found that he never turned the cold water valve back on. I did that myself. As far as the furnace is concerned, it was a lot louder that usual after the visit, so I checked that, and he never replaced the furnace filter. I did that. Not the usual Black Diamond service to which I am accustomed. I feel that I paid for nothing so far with this package, as the two things that were checked are the same as when he came. He also never mentioned that the blower motor in the furnace was leaking oil as stated on the invoice. I see no evidence of that so it makes me wonder... So sorry for the negative review, but good money was spent for the package, and I felt nothing was really done.

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Great service

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Job Locations
for crystal lake, il

Kevin D.

Kevin D. Job Checkin

Replace hose bib


Kevin D.

Kevin D. Job Checkin

Rebuilt toilet tank


Kevin D.

Kevin D. Job Checkin

Replaced kitchen faucet cartridge


Tom T.

Tom T. Job Checkin

Installing new Amana furnace and AC


Tom T.

Tom T. Job Checkin

Installing new Amana furnace and AC I will get


Tom T.

Tom T. Job Checkin

Installing Amana furnace and AC


Tom T.

Tom T. Job Checkin

Installing new Amana AC


Tom T.

Tom T. Job Checkin

Installing Amana condenser


Rosario t.

Rosario t. Job Checkin

Furnace tune up


David G.

David G. Job Checkin

Clearing plugged sewer line


Jason S.

Jason S. Job Checkin

Rodding septic line.


Greg D.

Greg D. Job Checkin

Furnace clean and check


Greg D.

Greg D. Job Checkin

Furnace clean and check


Greg D.

Greg D. Job Checkin

Furnace repair


Greg D.

Greg D. Job Checkin

Furnace clean and check