Joe arrived on time and was very professional in his conduct and very knowledgeable in his subject matter!
Overall Experience
Quality
Price
Convenience
The man I had was wonderful caring an did what ever it took. I thank him so much . Ryan is the best !
Overall Experience
Quality
Price
Convenience
Dealing with 5 people from Black Diamond from my service call to estimate to installing a en new furnace some employees had different opinions on what I should do or buy. Ryan was a big help to sit down and explain everything in order for me to make up my mind.
Overall Experience
Quality
Price
Convenience
Black Diamond's dispatcher was pleasant and very responsive when we called about our problem. She scheduled same-day service & kept us informed about the serviceman's arrival time. Ryan arrived on time. He not only repaired the blower which is in the furnace but also checked and cleaned the AC outdoor unit. He was pleasant to deal with and explained things clearly. He determined that our system is still under warranty, so no charge for the service.
Overall Experience
Quality
Price
Convenience
Rodding and Using camera to scope sewer line.
