3548 35th Street
Rockford, IL 61109
815-873-6022

Local Reviews
for mchenry, il

Rated 4.9 out of 5 stars based on 17 customer reviews

Map of McHenry IL

Best service person ever!



We called an issue in early morning and Gregg called and arrived by 12:30 pm. He quickly found the problem and we agreed to have him order the needed part. He said he would call us as soon as the part was in hopefully the next day. He did call to tell us the item had arrived and he would be at our home by 2:30 pm on Thursday. Once he arrived on time it was determined the part was defective. He did not attempt to rescheduled no he got in his truck and drove from McHenry to Libertyville to get a new part. He drove back to us and installed the part. This is unbelievably the best customer service ever. He knew that we had no heat and we were at 60 degrees. This is caring and taking excellent care of your custome, us. He is an asset to your organization and should be recognized my you for his exceptional work ethic. We will always ask for him.