Great customer service they stayed in contact with us until the technician arrived. Technician was very friendly and did a great job explaining what was going on with my water heater. He gave me options and prices of what absolutely needed to be done, along with explained further issues that were headed my way since it was a rather old unit. Price seemed fair, and did the repair immediately (I was lucky he had the new unit I needed) even though it was after hours at no extra cost.
