Terry was very professional and courteous. He took his time explaining what he was going to do and related his professionalism to me very well. He also gave me a quote for a future plumbing job. Terry is an outstanding employee and grateful that he works for such a great company. AWESOME TERRY! I appreciated a call from Andy prior to Terry arriving so I knew when to expect Terry. I enjoy this Fantastic Company and will highly recommend them to others. KUDOS!!!