Response from Bassett Services Inc:
Thank you for the 5-star review and feedback on the excellent service you received from Bassett.
Kaleb was very pleasant! He answered all questions! Told us of things that needed corrected before he worked on units! Seemed very knowledgeable.
Megan is a great technician with good customer service and knowledge of her job. I hope she is the technician on our next service call.
Jon was very willing to listen to a possible problem then explained thoroughly how problem could and was resolved!
Jordan went above and beyond! Found main problem then found another that didn’t seem to be an issue! Great job.
1st class!! Work ethic excellent! Very thorough with maintenance and willing to answer any questions customer has. Also, will give helpful advice to help lower energy costs.
AC quit in 90* +weather. They were very prompt in getting to our home. Diagnosis was quick in locating problem in circuit board. They had parts available on the truck. The HVAC system is working great.
our first meeting with John was very informative, followed by installation of new equipment. A special thanks to Chris & Gerald for their work in installing. Both represented your company very well!
Payne heat pump to air conditioner replacement estimate
Estimate on New Installation of American Standard Gas Furnace And Air Conditioner.
Lenonox to American standard heat pump replacement estimate
Performed Maintenance on two Water Furnace Geothermal Systems.