Michail found that a couple of parts in my furnace needed to be replaced. He also noticed that my water heater flexible tubing was leaking & needed to be replaced. He had all the necessary parts in his truck & was able to fix everything so no additional appointment was necessary.
Russ was on time, but I think Bassett hadn't made it clear to him what was to be done. Once he understood the situation, things went smoothly & the work was done in good time.
Were about 10 min late, but I was last customer of day. They called to let me know. They always do a thorough job of checking everything.
Bryant 80% efficient gas furnace service maintenance and repair