I don’t know anything about servicing our geothermal. However, I do very much appreciate the time and service provided! Kindness dose matter! Thank you!
Megan was punctual, very pleasant and knowledgeable. I was very pleased with her work.
He can’t control the price! He is so AWESOME at his job!! Explains what is going on and how he is doing it and WHY !!
Jessica was professional, knowledgeable and efficient. Glad to have had her do the service work.
We suffered a lightning strike to our AC unit and Basset Services came to the rescue. The major repair was completed within 24 hours of my service call! Great work and I highly recommend them.
Ray was on time and very conscientious. He explained things well. I was very pleased with his service.
I called to request a service call around 9am. The young woman who fielded the call was very pleasant and patient with my long explanation of the problem and assured me that I would receive a call that day. To my surprise she called back within about 30 minutes to tell me a technician was on the way. He was professional, personable and was able to fix my problem within a short time. Luckily it only required a tweak of my thermostat settings. He answered a lot of questions I had and was very reassuring. Things are much better now. I have never regretted doing business with Bassett and I always recommend you to others. You guys are the best!!
Your technician was very knowledgeable, professional and friendly
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