Joshua Edwards went right to work pleasant friendly and professional
Shawn was pleasant and helpful in answering our questions. He seemed to complete the service in good time.
Explained each step and informed me of any problems. Very courteous and professional.
Don performed the service needed very professionally and expertly and was very well mannered. I was surprised to find water puddling in my hall and on the hardwood floor of a bedroom when the AC drain overflowed. I feel this should not have happened with the cutoff switch in place and the routine service which you perform. The overflow I thought was solved by routine service, and the switch was for backup. Both failed. I feel that I should not have been charged for this visit. Thank you for your consideration.