Service from the office staff to the install was GREAT. Chris was early gave me all the information I needed great service. Thanks
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Firstly, the job was done quickly. No complaints there (other than that they arrived an hour before scheduled time). But, the technician, Chris, made a couple of comments that were just a bit off. And I’m sure he’s a nice guy, but there was a bit of need for him to “know his audience” with what he said. Mind you, I am a woman, was home alone, and had already disclosed that my wife is pregnant. One of the first comments he made was regarding “big house for just the two of you.” In an of itself - he’s not wrong. But he did not know whether I had other children or family living with me. Coupled with the next comment “oh, is that an alarm system. Never seen one like that.” Again - I think he’s probably just a chatty, observant man. But those few comments definitely made me feel a bit... odd. I know my mind may think about the world differently than others because of my job, but just wanted to share that experience as hopefully a learning opportunity. Thanks for the prompt service!
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Absolutely incredible! Our ac unit was blowing hot air. I called Bayonet and they were at my home In 20 minutes and fixed the problem! They were prompt, knew what to do and were professional!
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Anthony was very professional and answered all my questions/concerns about my air conditioner. Thank you!
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Xander did a phenomenal job on a very tough project at my house. Completely professional, courteous, and willing to go above and beyond to get the job done quickly and efficiently. Highly recommended.
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great service james went above and beyond answered all my questions and explained everything.in detail. he did not mind me following him around. and he is a great representation of your company.
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I have been a customer for almost ten years. I trust Mike Jenkins completely in my home and have great confidence in his recommendations. He is honest, reliable, and trustworthy. He is truly an asset to the company, if he ever leaves I am confident in saying I will take my business elsewhere. I always appreciate that he is upfront, shows me the presenting problem and problem solves without a great financial unnecessary cost to me.
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Cleared clogged condensate drain line.
Replaced indoor TXV and re-evaluated operations. Left with system operating and draining normal.
Cleared clogged condensate drain line.
Completed a single heat pump system maintenance tuneup evaluation.
Completed a maintenance tuneup evaluation on a straight cooling and furnace.
Replaced a shorted 45/5 dual run capacitor.
