Mark did an excellent job servicing our HVAC and Fireplace! Outstanding Customer Service!!!
Response from Belair Engineering and Service Company:
Robert, Thank you for your HVAC system & gas fireplace repair service call review. Mark is an experienced HVAC & gas logs repair service technician & a wonderful person. Warm regards, Don Risher VP Belair Engineering
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Everything from the installation 4 years ago to the annual preventive services has been top notch. Excellent company to work with.
Response from Belair Engineering and Service Company:
Thank you for your heat pump AC system repair service call review. Mark is an experienced AC & heat pump repair service technician and fine individual. Kind regards, Don Risher VP Belair Engineering
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Anthony was quick and very knowledgeable. He took the time to clearly explain the issue to us and provided us with a clear path moving forward. Would highly recommend for any HVAC issues.
Response from Belair Engineering and Service Company:
Kevin, Thank you for your AC system repair service call review. Anthony is an experienced AC & heat pump repair service technician and a good dude. :>) Kind regards, Don Risher VP Belair Engineering
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Mark S. did the yearly maintenance on our fireplace yesterday. There was an issue with the fireplace not starting, but Mark persisted in looking at everything until he located and fixed the problem. Mark was personable and explained what he was doing every step of the way. Excellent representative of the company.
Response from Belair Engineering and Service Company:
Shelia, Thank you for your gas fireplace insert repair service call review. It sounds like your gas logs are ready for a long, cold winter. Warm regards, Don Risher VP Belair Engineering
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I am very satisfied with Belair Engineerig and withour a doubt refer to anyone.
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Response from Belair Engineering and Service Company:
Thank you for Reed for your kind words about Anthony and for choosing Belair Engineering as your local heating & air conditioning contractor. Anthony is an outstanding heat pump AC system repair tech and super nice guy. Best regards, Don Risher VP Belair Engineering
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Both technicians were courteous and professional. They demonstrated their knowledge and experience in servicing our fireplace and hvac system. They removed all of the waste materials and cleaned up their work areas before leaving.
Response from Belair Engineering and Service Company:
Robert, Thank you for your gas fireplace review. Mark & Anthony are wonderful gas logs & heat pump repair service technicians as well pleasant individuals. Warmest regards Don Risher, VP Belair Engineering
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Belair Engineering responded quickly and immediately completed the repairs needed. Great job Tony!
Response from Belair Engineering and Service Company:
Robert, Thank you for reviewing your plumbing repair service call. Tony is a fabulous plumber and a true professional. Kind regards, Don Risher VP Belair Engineering
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Each encounter with the staff at Belair has exceeded my expectations, from scheduling appts to meeting with the technicians who have looked over my hvac. Highly recommend!!
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The technician was courteous and helpful. My one issue is the 6-hour window. This seems to be standard window length but that's a long time to be restricted movement-wise. I have this same issue with all in-home service providers.
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I purchased my house two years ago and never used the gas fireplace. I called Belair to schedule an appointment for cleaning and diagnosis on why it would not work. The staff was totally professional, from the receptionist down to the tech who came out to service. Very reasonable and affordable. I will DEFINITELY use their service again.
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will ask for Russel in the fall
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