In my opinion, Hugo is an excellent service technician. My call was to have my thermostat checked because of heating issues. Hugo went over and beyond what I expected. He did a thorough assessment of my HVAC system and, when he identified an issue, he explained what he saw in terms that I could understand. He was professional, patient and willing to go the extra mile. Thanks, Hugo, for your time and expertise!
Response from Belair Engineering and Service Company:
Eva, Thank you for your heat pump air conditioner & AC system repair service call review. Hugo is a smart, experienced air conditioner & heat pump repair service technician & a good man. Warm regards, Don Risher VP Belair Engineering
Julius was great! He expertly tackled two problems with ease! I was tempted to try to fix them myself, but calling a professional (Julius) was the smart move.
Response from Belair Engineering and Service Company:
Thank you for your plumbing repair service call review & your kind words about Julius. Julius is an experienced Master Plumber and a fine young man. Warm regards, Don Risher VP Belair Engineering
courteous, efficient, professional - quic work to install & fix my problems
Response from Belair Engineering and Service Company:
Thank you for your plumbing repair service call review & your kind words about Julius. Julius is a smart MD Master Plumber & a super nice guy. Warm regards, Don Risher VP Belair Engineering
Needed a new hot water heater. Julius was an excellent installer! Prompt, neat, and informative.
Response from Belair Engineering and Service Company:
Thank you for your water heater replacement installation & plumbing repair service call review. Julius is a Master Plumber & a super nice guy. Warm regards, Don Risher VP Belair Engineering
Julius was prompt, professional, thorough and extremely knowledgeable. If I ever need service again, he would be the first I would call. A great representative of Belair Engineering!
Response from Belair Engineering and Service Company:
Julius, Thank you for your dishwasher plumbing repair service call review. Julius is a Master Plumber & a super nice guy. Warm regards, Don Risher VP Belair Engineering
10/4/2023 Service Order: 0270531 Yohony H provided prompt, efficient, professional and superb service. Very personable
Response from Belair Engineering and Service Company:
John, Thank you for your heat pump furnace & heating system repair service call review. Yahony is an experienced gas furnace & heat pump heating system technician and a good person. Warm regards, Don Risher VP Belair Engineering
He called ahead to alert his ETA, cleaned and checked the gas fireplace (insert), replaced the glow embers and batteries, all in a timely, clean, efficient manner. The one rec I'd make is for the tech to ask the homeowner if the log placement/appearance of the fire looks good before they finish.
Response from Belair Engineering and Service Company:
Thank you for your gas fireplace repair service call review. Warm regards, Don Risher VP Belair Engineering
Our service tech Abe A was incredibly nice and friendly, it was a true pleasure to work with him!
Response from Belair Engineering and Service Company:
Emily, Thank you for your heat pump furnace heating & AC system repair service call review. Abe is an experienced furnace & heat pump repair service technician and a wonderful person. Warm regards, Don Risher VP Belair Engineering
Yahony H was pleasant, polite, and professional. He exhibited extensive knowledge and expertise, and provided top rate service.
Response from Belair Engineering and Service Company:
Thank you for your heat pump AC system repair service review & your kind words about Yahony. Yahony is an experienced air conditioning & heat pump repair service technician and a conscientious person. Warm regards, Don Risher VP Belair Engineering
Response from Belair Engineering and Service Company:
Claudia, Thank you for your Aquatherm First Co. Magic-Pak heat pump heating & AC system repair service call review. Warm regards, Don Risher VP Belair Engineering
Excellent customer service has been provided by Mr. Anthony B. He is a great asset to your company.
Response from Belair Engineering and Service Company:
Maxwell, Thank you for your heat pump AC system repair service call review. Anthony is an experienced AC & heat pump repair service technician and wonderful individual. Kind regards, Don Risher VP Belair Engineering
Anthony is very professional and efficient.
Response from Belair Engineering and Service Company:
Sunshine, Thank you for your heat pump AC system repair service call review. Anthony is an experienced AC & heat pump repair service technician and wonderful individual. Kind regards, Don Risher VP Belair Engineering
Response from Belair Engineering and Service Company:
Gary, Thank you for your heat pump AC system repair service call review. Abe is an experienced AC & heat pump repair service technician and wonderful individual. Kind regards, Don Risher VP Belair Engineering
Very professional and clearly explained what I needed to know about my system
Response from Belair Engineering and Service Company:
Debra, Thank you for your heat pump AC system repair service call review. Woodrow is an experienced AC & heat pump repair service technician and wonderful individual. Kind regards, Don Risher VP Belair Engineering
Julius was very professional, explained everything he did. He was very personable. I recommend him highly.
Response from Belair Engineering and Service Company:
Jacki, Thank you for your plumbing repair service call review and your kind words about Julius. Julius is a Master Plumber and a super nice guy. Warm regards, Don Risher VP Belair Engineering
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