Technician was on time love that he wore booties on his shos. He was very detailed and explained the problem and gave solutions. I recommend Blue Mountain to my friends.
I appreciate the excellent way your technician handled the the questions and and the way he explained my questions.
Well knowledgeable worker
Thomas was an exemplary technician. Knowledgeable friendly professional, this is the guy you want representing your business.
Josh did a great job today. We appreciated his honesty and knowledge. We are happy we chose to have big mountain for our project. I hope to give another great review and recommendations after install. Thank you for fitting us in today.
I received two courtesy calls prior to our scheduled service appointment -one on my mobile and another at home, which was appreciated. Josh arrived on time and presented a professional and friendly demeaner. He put on the booties and began to inspect and service our 1998 Trane A/C system which has been working very well. While I was not thrilled with his assessment, (a leak somewhere unknown) he provided tremendous customer service. He spent a couple hours trouble-shooting and clearing debris from the unit and offered to do a test to determine the area of the leak, explaining this costly process may be futile as many times such repairs are more expensive than a new system. He also explained the new systems are more cost efficient and many rebates are available. We will be considering Big Mountain and another local company as we explore options for a new system.
I'm working on a 19 yrs. Old Furnace located in Elk Grove, Ca
I'm working on a 14 yrs. Old Carrier gas furnace unit located in Carmichael, ca
I'm working on a 14 yrs. Old Carrier gas furnace unit located in Carmichael, ca
I'm working on a 14 yrs. Old Carrier gas furnace unit located in Carmichael, ca
I'm working on a 6 yr. Old Rheem gas water heater located in Carmichael, Ca
I'm working on a Bryant Gas Package unit located in Carmichael, Ca
I'm working on a 4 Yr. Lennox Furnace unit located Rancho Cordova, ca
I'm working on a 19 Yrs. Old Bryant Gas Package Unit located in Carmichael, Ca
I'm working on a 9 yrs. Old York gas furnace located in Sacramento, CA
I'm working on a 14 yrs. Amana furnace located in Roseville, Ca
I'm working on a 14 yrs. Old Nordyne Gas package unit located in Sacramento, Ca