This was the first time I've used them and they'll be the first ones I call the next time I need HVAC work!
Have always been pleased with the service I've gotten from Black Diamond and the servicemen Who come out to the house everyone I miss respectful and thoughtful about my home and me and and that I am pleased with the work that they've done
Had Josh he was good and cleaned everything up when he was done could not tell he was there
Being hard of hearing, at times, I had trouble understanding because of Jose's accent
Everything was great! Fast response nice guy and we had heat in less then a hour. Thank you!
Ryan was very friendly, welcomed my questions and gave me many different options to choose from. I felt comfortable that he was suggesting what I needed and trusted his feedback. My appointment was scheduled and I received service the same day. Great experience!
Came when they said. The Black Diamond employee that came was polite and friendly. Job was done right and cleaned up afterwards.
The cost price was NOT broken down. When I requested a break down of cost, I was told that your company does NOT do this. WHY not? I want a break down of cost; labor and cost of toilet. PLEASE SEND ME THIS! I should have a cost break down as requested. This was the only bad experience I had.
Response from Black Diamond:
We have emailed you the requested information. Please let us know if there are any other questions!