The service presonal was promt, polite and knowledgeable. I explained the Error Code I was getting and what I had observed. Of course when he arrived the furnance started working. From what I had told him, he knew what to look for, found a problem and quickly resolved the issuse to my satisfaction.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Dave Kitzman showed up to assist with a house inspection on a property that we had a pending offer on. He was courteous, deeply knowledgeable and explained in detail the issues that he found with the sewer system while presenting options on how to proceed. Great experience on a very short notice. Thank you Dave.
Overall Experience
Quality
Price
Convenience
Tim was very thorough and detail oriented. I will be back to call him in for my AC unit! I'm impressed with his knowledge and service and appreciate his punctuality and level of professionalism. Triple A+
Overall Experience
Quality
Price
Convenience
I am beyond words on how great Rick and Black Diamond was. From the phone call with Pat, frantic because a severe electrical problem had put my house in danger- they were the best. They sent Rick oit the same day and he was the best. Patient, understanding, knowledgeable and up front about cost and procedure. He took his time to check everything and sure enough found a problem that put my home and family in jeopardy. He went above and beyond to take care of us and our safety and I will always use them for my needs in the future. 100% best service, knowledge, customer service from start to finish. Thank you is never enough ! Peace of mind that my electric issue is resolved is priceless.
Overall Experience
Quality
Price
Convenience
