Once again we were most impressed with our service tech and his thoroughnesd
Juan, Ross and their colleague we met on Sunday ( Phil ) were absolutely awesome. We had a serious sump pump problem on a holiday weekend and true to their advertising they came to our rescue and immediately fixed the problem. Their workmanship was both professional and very creative as we had a complicated drain pipe which required excavation of our backyard. It should also be noted that Juan and Ross endured working through a huge storm to ensure completion of the job. It's a real tribute to Black Diamond that they are able to attract such talent.
Great Job. Super friendly and knowledgeable serviceman. Explained everything needing to be done. Could not ask for better service. Called this morning and had service within 3 hours. Unheard of in today's marketplace.
Cleaning on two furnaces under Crystal club agreement