The technician was quick and professional and had our furnace running again within a few hours of our initial phone call!
Excellent in all ways, professional, friendly, kind, all positive!
Joel was an excellent service techniician, knowledgeable and willing to explain and answer any questions. Only comment would be about timeliness; not sure if that was a function of unrealistic scheduling or unforeseen problems earlier in the day. But worth the wait!
Joel did a great job. He invited me to stay and watch him. I did and he explained what he was doing and why. this was a great learning experience for me. The problem I had was with the office. I had an appointment for 8 to 9 AM. At 9:15 no one had called to tell me they would be late. I called them and asked where they were and why they did not call that they would be late. I got no answer.
Very much like consistency of technicians that monitor our heat and air units……we have a great deal of confidence in the techs and company
Technician was friendly and completed the job quickly and expertly. This is always the case.
Always impressed by technicians' expertise and friendly service.
Replaced igniter in an Intertherm furnace.
Replaced faulty draft inducer assembly on carrier furnace