====================Always good service, have been doing business with Boulden for twenty to twenty five years.
Charlie was very knowledgeable and gracious. He explained alot and was happy to do so.
Pursuant to the maintenance plan, Travis Simpson made a service call in the evening to handle a plumbing crisis. Travis promptly stabilized the urgent problem and returned to make the more extensive repairs; Shelby in the office made the follow-up appointment within a couple days. Travis took the time to explain the plumbing issues before getting to work. I felt relieved.
The plumber looked over the job, spotted another repair that needed to be done, and completed the work quickly. He did not mamke small talk, and I appreciated his focus on the work.
Kevin was friendly, punctual and was able to answer all questions. Did not pressure us, did not upsell, gave recommendations and allowed us to make the decision to go with BB. We will definitely be using them again.
Charlie was able to arrive early for the scheduled appointment. He did a thorough check of the box and the house electrical sockets. He explained everything to me as he went and pointed out potential problems. He fully explained what needed to be updated / fixed. He also took a few minutes of his time to help remove a broken light bulb from a fixture. Professional and pleasant.
Very pleased with the service. The tech knew his job, identified problems, and was quick with coming up with solutions to correct the problems. I would definitely recommend your company to family and friends.
The guys got here this morning and explained what was going to happen. I showed them around and they got to work. They were neatly dressed and took care with my hard wood floors. I am happy with Boulden and will be my first call when I need something done.