Absolute pleasure. They called and verified it was Ok to come earlier. Solved the problem with non-functioning heater in a short time and checked the entire unit. Was so pleased with repairman’s professionalism that I signed up for a twice a year visit to service heater from Brody-Pennell. I would highly recommend them.
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The service technician was prompt very personable and knowledgeable and even reduced the speed of the heat coming out to reduce noise He also immediately covered his shoes in plastic as soon as he entered the hallway
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Val and his team were fantastic at installing our new A/C Unit.
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Easy. Swift. Clean. All good. We've worked with the company before and we're happy then and we're happy now.
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The salesperson Brian was terrific, only quoted me for what I asked for and did not try to get me to buy extras; service staff who installed the unit were great, I am waiting for the permit to be approved to comment further.
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Rep explained each step he followed in the maintenance process.
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Ken did a a great job advising us on the various options available to improve the air conditioning in our master bedroom, which is the farthest point from our central heating and A/C unit. As a real estate agent for many years, I knew several possible solutions, but Ken came up with a new approach and discovered a problem in my current system that had previously been undetected by other repair companies.
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Brian was knowledgeable and understood our heating and A/C concerns.
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Performed a general maintenance on a strip heat and straight air conditioning.
No on wall heater . Found dirty thermopile cleaned and got system working .
Performed general maintenance on split system...checked heating and cooling and washed eac filter ...
Routine maintenance for a split system.
