Caden was on time, professional and very thorough. We changed service providers due to very poor customer service. I think we have made the right choice. Will continue to ask for Caden by name for all future services
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Darryl was amazing! One of my best experiences with any ac problems. He was friendly and down to earth while being very knowledgeable about my ac issues. I would highly recommend him to anyone.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I always like interacting with Jason. He represents Burnside AC with knowledge and he is a very thoughtful employee keeping us advised of any potential issues. Good team!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Nick was very personable and ent out of his way to make sure equipment was working properly and suggest improvements that were needed. Great service!
Overall Experience
Quality
Price
Convenience
As always, we were not disappointed by the workmanship. The pricing was reasonable, being enrolled in the Gold Star program always makes it a little less expensive. But, the attitudes of the workmen are always stellar. We have been with Burnside for over 24 years and would never use anyone else! Thank you!
Overall Experience
Quality
Price
Convenience
Nick did great work for us! He made some excellent recommendations as well! The best!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We are very impressed by the level of technical knowledge and professionalism displayed by Burnside serviceman, Andrew Richey. He arrived on schedule, was quick to find the problem issue and solution. Andrew had to go under the house to work on an improper drainage issue and did so with out hesitation or complaint. He was courteous always and took every precaution to keep his workspace clean. He is a marvelous example of the excellent training and service professionals from Burnside AC and Heating.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Coleman was thorough and explained everything well. I asked him about dust I saw by some of the vents and he found that the hoses in attic were not sealed. He was also on time.
Overall Experience
Quality
Price
Convenience
1 system air conditioning and heating maintenance
Seasonal maintenance on Lennox signature systems
Return for repairs installed warranty outdoor heat pump TXV and replace bi flow filter dryer
1 system air conditioning and heating maintenance found failing outdoor unit
Called for no heat made repair and got system heating
2 system air conditioning and heating maintenance
1 system air conditioning maintenance replace dual capacitor
Call Becca equipment poor cooling results, dirty outdoor unit, dirty filter
Service call/ Bad Smart Hub on Lennox Signature System
