Ordered a promotional furnace inspection. The service person was very professional, thorough and took extra time to explain several questions and provided additional useful information and suggestions. Will consider them for a ongoing Sevice Contract and work. Also, extremely good phone, online and text message communication system re appointment scheduling and arrival time!!
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Ryan was out this morning to replace the motor on top of the diverting valve for my HVAC unit. He was kind enough to call ahead and verify the problem so he could bring the part with him instead of making two trips. He was very nice, a pleasure to talk with, and got the work done quickly and professionally.
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I wasn’t sure if a thermostat could even be installed in my unit, as we have an old boiler system in our building, and I had never had a thermostat in my unit in 16 years of owning it. I’m so glad I called BWS, as I had a new, nice-looking digital display thermostat within a couple hours of their arrival. I wish I had called years ago!
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Ryan was knowledgeable about the repairs that needed to be made. He was efficient and has a warm and engaging personality.
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Dan Tingle provided excellent and efficient service.
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First time homebuyer here. Hadn't even moved in properly. So that meant wildly inaccurate expectations of what would have to happen to fix the issues in my new-to-me 70-year-old house. I'm very, very appreciative of Phil's patience and clear answers to my impatient and unclear questions. 11/10 would recommend.
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Furnace tuneup and humidifier diagnosis.
Cleared kitchen sink line and diagnosed ejector pump
Replaced hot water zone valve on hot water coil air handler
