Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Joel, did a very complete inspection, took many measurements and clearly explained each issue.
Overall Experience
Quality
Price
Convenience
Gave us useful information and his advice was helpful in deciding on options.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Bryan came out because my electric hepa filter wasn't working. He got it going but noticed a couple things: one of the 3 layers of filters was missing, and the hose taking water to the humidifier was swollen almost to bursting. He checked and discovered that the missing filter isn't available but i can get a regular filter that will fit, and he replaced the hose. I'm so thankful he saw that because if the old hose had given way and our house had flooded that would have been horrible!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
BWS is by far one of the best companies I have experienced. Their customer service is exceptional and they were on time. AJ was knowledgeable and friendly and completed the work fast. Can’t say enough good things about this company and their employees.
Overall Experience
Quality
Price
Convenience
BWS was professional, had great customer service, and knowledgeable. They exceeded my expectations in terms of timing and costs.
Overall Experience
Quality
Price
Convenience
Full system install. Carrier AC and furnace.
Customer had a broken furnace on a Saturday night. Found the circuit board to be bad. It was not sending enough voltage to the gas valve to ignite. Also found multiple cracks in the heat exchanger so I red tagged it and shut it down after showing the home owner the issue. He also stated the night before his carbon monoxide detectors went off in the middle of the night. Good thing we found this before it was seriously dangerous. Left them with space heaters to heat the home till issue is fixed.
Customer had a broken Lennox furnace on a Saturday night. Found the circuit board to be failed and not sending enough voltage to the gas valve. Also found multiple cracks in the heat exchanger so red tagged the furnace after showing the owner the issue. He informed me that his carbon monoxide detectors went off the night before so it’s a good thing we found that. Customer is going to replace the furnace instead of repairing it so he doesn’t have to worry about it anymore. It was 25 years old.
Servicing a Goodman furnace. Replacing a collector box and gasket.
