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Service tech was stellar! My only complaint has nothing to do with him or the service he (Kevin) provided. The office never calls us to schedule the maintenance we have already paid for as part of our plan - we must call them.
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Alex came out on a warranty call, and was very knowledgeable and professional. He was able to get things running on our AC quickly, and also gave some other useful tips and pointers. Would absolutely have him back for other jobs in the future!
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On time, knowledgeable and efficient! Great to have service with an experienced technician!7
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Tech showed up on time and serviced our AC as per maintenance agreement. Very courteous and informative. Great on going customer service.
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Kevin is an excellent technician. Takes his time to explain the issue, very informative and friendly technician.
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Great team of service technicians with quality service
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Mike from First Call arrived promptly this morning and performed a very thorough tune-up of our AC for the season. Mike took the time to explain what he was doing and offered helpful tips to ensure that our unit was running properly. Really appreciate the excellent customer service from Mike and the First Call team!
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Performed Bryant ac installation. Configured all system settings to relate to customer's specific home needs. Tested system and ensured all proper functions. System is running and cooling well!
Performed Bryant furnace installation. Configured all system settings to relate to customer's specific home needs. Tested system and ensured all proper functions. System is running and heating well!
Performed Bryant furnace installation. Configured all system settings to relate to customer's specific home needs. Tested system and ensured all proper functions. System is running and heating well!
Performed Bryant furnace installation. Configured all system settings to relate to customer's specific home needs. Tested system and ensured all proper functions. System is running and heating well!
Performed Bryant furnace installation. Configured all system settings to relate to customer's specific home needs. Tested system and ensured all proper functions. System is running and heating well!
Replace flame sensor on Trane furnace and verfy proper heating.
Trane furnace not heating due to a failed flame sensor. Replaced part and verified operation. System is now running and heating well again with no further issues to report.
Rheem furnace not heating due to a failed thermostat. Replaced part and verified operation. System is running and heating with no issues to report
furnace tuneup, maintenance, and inspection. Checked thermostat, cleaned condensate trap, checked air filter, cleared drain lines, cleaned flame sensor, checked igniter, inspected burners and heat exchanger, checked and cleaned intake pipe, checked blower and inducer motor amps, checked and adjusted gas pressure, checked all wire and electrical connections, checked temperature rise, and cleaned unit. System running and heating well!
Trane Furnace tuneup, maintenance, and inspection. Checked thermostat, cleaned condensate trap, checked air filter, cleared drain lines, cleaned flame sensor, checked igniter, inspected burners and heat exchanger, checked and cleaned intake pipe, checked blower and inducer motor amps, checked and adjusted gas pressure, checked all wire and electrical connections, checked temperature rise, and cleaned unit. System running and heating well!
Magic-pak tune up. Checked thermostat and verified operation, inspected heat exchanger, checked inducer, blower, compressor, and condenser fan motor amperage, cleared drain line, cleaned flame sensor and sparking rods, checked air filter, checked temperature rise and drop, checked all wire and electrical connections, checked gas pressure, checked capacitors, checked contactor, verified refrigerant levels, cleaned condenser coil and unit. System is both cooling and heating well!
Goodman Furnace tuneup, maintenance, and inspection. Checked thermostat, cleaned condensate trap, checked air filter, cleared drain lines, cleaned flame sensor, checked igniter, inspected burners and heat exchanger, checked and cleaned intake pipe, checked blower and inducer motor amps, checked and adjusted gas pressure, checked all wire and electrical connections, checked temperature rise, and cleaned unit. System running and heating well!
Upon arrival made call for heat and checked furnace. Unit flames came on then shut off suddenly. Cleaned very dirty flame sensor and returned power to furnace. Flames came on and unit ran like normal. Reset power for a second cycle, but unit shut off again after flames. Tried more cycles and was unsuccessful. Code 2 flash related to flame sensor. I believe this flame sensor may still be to dirty to successfully operate in the furnace and should be replaced with new. Upon installation of new flame sensor, further diagnosis may be necessary, and homeowner is aware.
York furnace tuneup. System is running and heating well with no issues to report
