Timely appts without waiting all day. Thorough in all aspects of their work and inspection of every facet of their our system. Willing to stay as long as needed without raising price charged. I rarely fill out surveys or give feedback; but, so far, 5-Star deserves every kudos I can offer.
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Overall Experience
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Our AC went out and it was 83 in our house, so we were desperate. Our tech showed up on time and was very friendly and knowledgeable. He had our AC fixed within an hour!
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He was here on time !! Very helpful with our questions !! Would highly recommend !!
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After experiencing the aftermath of a water leak, floors ripped out, boxes piled everywhere, deafening fans and dehumidifiers running, Cory was the only technician that bothered to put on booties before walking into our house. Cory was knowledgeable and informative. All of our concerns about possible water damage to the furnace were addressed. Any questions were answered. I was impressed with my overall interaction with Canal Winchester Heating and Cooling. They answered the phone when I called, many did not, or did not return my call when I left a message. They were accommodating, came on a Saturday, called to advise they were on the way. 5 Stars I highly recommend!
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Overall Experience
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Overall Experience
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Overall Experience
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Convenience
I arrived to a home that had recently had an installation. Customer stated ac was freezing up. Found dirty filter causing airflow restriction and freezing up system. Replaced filter.
I performed diagnostic service call on Lennox Air Conditioning Unit. i determined that bearing in fan motor seized up not allowing the motor to spin properly and causing system to shut down on high pressures. Customer has chosen to replace A/C and is all set for installation tomorrow.
I completed annual Maintenance Tune-Up & Safety Check on Trane Air Conditioning Unit. I rinsed outdoor coils before I completed check list. System is within specifications upon my departure.
I performed diagnostic service on Goodman Air Conditioning Unit. I determined that there are no signs of mold or mildew in home. Duct work is dirty, high humidity and I found leaking pipe. Customer is calling plumber for leaking pipe. System is operating as intended at time of departure.
I performed diagnostic on Trane Air Conditioning Unit. I found a capacitor had failed. I replaced Compressor-Motor Surge Capacitor with customers approval. I cleaned and rinsed coil. System is running/cooling upon departure.
I performed diagnostic on Bryant Heat Pump. I determined that system is freezing over. I found coil is very dirty & system is low on charge. Customer has chosen to replace Unit due to age, repairs and condition.
I performed diagnostic on Trane Air Conditioning Unit. I determined that Capacitor was running very low. I replaced Multi-Tap Compressor-Motor/ High Voltage Surge Capacitor/ Turbo with customers approval. I cycled and monitored the system. Unit is cooling at departure.
I performed diagnostic on Bryant Air Conditioning Unit. I determined that system was freezing up due to dirty filter and age of system. I changed filter, cleaned & rinsed coils. System is running and cooling now.
I performed a call back service on new system installation. I found system low on charge. I added required amount of refrigerant. I cycled and monitored system. Unit is now operating within specifications.
I performed Installation Inspection on Carrier 96% Two-Stage 100,000 BTU Gas Furnace, Carrier up to 17 SEER 2 STAGE 5 Ton Air Conditioner, Aprilaire 600M Humidifier, Honeywell Prestige IAQ Kit, iWave-R Air Purifier and removal of previous equipment.
I completed Yearly Maintenance Tune-Up & Safety Check on Carrier Air Conditioning. I found filter was dirty & let customer know. I blew out drain line, it took couple times to clear. Line is now clear. I found signs of previous fire damage & repair. I completed checklist, cycled and monitored system. Unit is making a lot of rattling noise while running. Operating as intended at time of departure.
I completed Yearly Maintenance Tune-Up & Safety Check on Goodman Air Conditioning Unit. I completed the checkout/tune-up checklist. I found that the 20x20x1 filter was dirty & needed replaced. I also found capacitor that was failing. I notified customer and customer decided to wait on replacement. I also noticed what sounds like bearing going bad in compressor/fan. Customer is fully aware of all of my findings and does not want to make any repairs at this time. System is operating below manufacture specs at this time.
I performed some adjustment needed for customers upcoming Installation.
I completed Installation Inspection on Carrier Air Conditioning Unit.
I completed SMA Spring Tune-Up and Safety Check and found everything to be within manufacture specifications. The unit is operational upon departure.
