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Would definitely recommend, super friendly and answered any questions I had!
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Prompt service and reasonable price. Technician was very knowledgeable and polite. Will recommend this company to family and friends.
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So glad I found this company. The tech was informative and personable. I will definitely use this company for future services, you should too!!!!
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The original person Carl that came out was an exceptional representative of your company. He walked us through the entire process of financing, and what the physical change out process would be, etc. Very thorough! He went out of his way to secure the best deal for us. The installers were personable and sing to be quite focused with the task at hand. They did a great job, cleaned up after themselves and hauled away our old equipment. Couldn’t ask for more!
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The tech was on time, efficient, and explained my options.
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Customer service was great. Response was. The part that was replaced was burner igniter. Average on Web was about $15. Total cost from company $290! $150-160 would have been acceptable.
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Mike arrived promptly after calling ahead. He was personable and quickly solved my problem.
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the technician came out early. He was able to answer all my question. I look forward to having my new furnace
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After tech bill me for 325 dollars later that night my furnace still short cycled
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I arrived to a callback service due to system still leaking. Upon arrival, I found cracked fitting as well as a bunch of old fittings that the glue was no longer sealing and holding together. Fixed fitting and glued joints back together. No visible leaks anymore.
I completed the scheduled maintenance agreement cooling tune up on an air conditioner. I visually inspected the unit. Checked voltages, amps and pressures. I inspected the evaporator coil. I checked the temperature difference across the coil. Inspected heat pump. Checked refrigerant charge, voltages and amps. I rinsed the condenser coils with water. I found that 35/3 capacitor is low. 30/3. I then let customer know that if they wanted capacitor replaced, we have to order it prior to replacing the old one. They want to see if they can make it through the summer. Also found that unit is low on refrigerant. Customer wants to try to get one more year out of unit before repair/replace. Cycled and monitored system. All operating normally at this time.
I performed annual maintenance tune-up & safety check on Rheem Prestige Heat Pump. Upon arrival I noticed customer already had her maintenance done for this year. Customer will call back to scheduled furnace tune-up in the fall.
I performed diagnostic service call on Goodman Air Conditioning Unit. I determined that water got into furnace and in the heat exchanger. With the water inside of the furnace this leads to rusted and cracked heat exchanger as well as being blocked with water. When the heat exchanger is compromised it increases the chance for carbon monoxide poisoning. The circuit board, transformer and blower motor has also failed due to the water. Based on conditions of this furnace it is not safe to run and needs replaced.
I performed diagnostic service call on Carrier 16 SEER 2.5 Ton Air Conditioner. I determined that customer had clogged drain causing A/C to shut off. I cleared drain and double checked. I cycled and monitored Unit. Everything working properly at this time.
I did a Diagnostic service call on a Carrier 13 SEER 2.5 Ton Air Conditioner. The Customer stated the thermostat had no power. I Found door switch loose not being pushed in. So I Adjusted switch so that door pushed it in. I Washed off outdoor unit with water. Ac operating normally at this time
I completed diagnostic call on Goodman Air Conditioning Unit, I determined that fan was not spinning when the thermostat called for cooling. I found capacitor had failed. I replaced Compressor-Motor Surge Capacitor with customers approval. I cycled and monitored system. Unit is running/cooling as intended at time of my departure.
I completed Scheduled Maintenance Tune-Up & safety Check on Comfortmaker Air Conditioning Unit. I performed tune-up checklist. I rinsed coils with water. I found filter dirty and replaced with one customer provided. Unit is running/cooling at time of my departure.
I performed diagnostic service call on Carrier 13 SEER 3 Ton Air Conditioning Unit. I determined that capacitor had failed. With customers approval I replaced Compressor-Motor Surge Capacitor. System now comes on properly. Running/cooling upon my departure.
I performed diagnostic on Goodman Air Conditioning Unit. I determined that condenser fan motor hot and seized up. I found capacitor was dead. I found outside joint leaking. Customer has chosen to replace Unit based on age, condition and costs of repairs.
I performed scheduled maintenance tune-up & safety check on Carrier "Infinity Series" 18 SEER Variable-Speed 3 Ton Heat Pump.
I completed a job continuation. System is operational upon departure.
I performed Scheduled Maintenance Tune-Up & Safety Check on Carrier 13 SEER 4 Ton Air Conditioning Unit. I completed Checklist for maintenance. i changed dirty filter with one customer provided. I also filled the Unit to the correct level with refrigerant. I cycled and monitored the system. Operating as intended upon departure.
I performed Yearly Maintenance Tune-Up & Safety Check on Carrier Air Conditioning Unit. I completed checklist. I found system to be undercharged. With customers approval I added proper amount of refrigerant to unit. I cycled and monitored system. Running/cooling as intended at time of departure.
I installed an Five Star Multi-Speed 2 Ton Electric Furnace and a Five Star 14 SEER 2 Ton Heat Pump. Cycled and monitored the systems. Both operating normally at this time.