Zabed was very efficient and knowledgeable. He was thorough and professional. He's a real asset to his company.
I called Casteel on Memorial Day expecting to get a recording and leave a message. Instead a real person took my call and I think it was less than an hour, the design manager called me back and emailed me a new proposal. By Wednesday, I had a new HVAC installed!
Bryn was great to come in and clean up after another Casteel tech had left a few hours earlier. Bryn has been my tech before and I will make sure he is the one that comes to my house each time. I want to feel that the service is being performed correctly.
This was annual maintenance. I was called to schedule the service. I was called when John was on his way. He arrived in a timely manner. He entertained my concerns and professionally explained what he was doing and the results of his routine maintenance. John was clearly concerned with ensuring it was a quality experience. While on the job, John had a trainee, who also showed complete professionalism and conversed knowledgeably throughout the visit.
Bryn was professional and figured out my thermostat / furnace issues, and was happy to show me the nature of the problem. All around good service!
Provided an estimate for replacing the polybutylene piping system. Thank you for choosing Casteel.
Electrical, outlet,ceiling fan,floodlights, switches, GFCI AND ELECTRICAL INSPECTION
Replaced disposer with a grindsmart 5 year manufacturers warranty. Thank you for choosing Casteel.
Replaced tankless water heater. Thank you for choosing Casteel.
Air-conditioning system replacement proposal
Air-conditioning system replacement proposal
Heat maintenance on 2 units including Trane .
Heating maintenance on 2 gas furnaces
Performed heating pm maintenance on 1 system