All the service people who have come to the house are very nice, respectful and hard working. So, for the most part, we are happy with the company. I have one reservation. This has happened twice which is concerning. When servicing our air conditioning system, repairs or adjustments were made and there was an error which left us without air conditioning during very hot (90 degrees plus) periods. I'm sure nothing was done intentionally but I guess I would like to see a bit more attention to detail. Again, I know mistakes can happen and I don't want this comment to color the reputation of the service people. It's just a frustration on our part.