It took less than 15 min for a service repair person to return my call. Very impressed with after hours service. My son was ill and in pain, our house was 86 degrees which made him even more miserable. George was empathetic about our situation and expedited the service call to repair our air conditioner. Unfortunately we needed a new motor and they were Unable to get a new one on Saturday evening. The very next business day as soon as the motor arrived our air conditioner was repaired. Chrome staff went above and beyond, to take care of our needs, they didn’t price gauge us for an after hours service call, even though our airconditioner went out on the weekend. Thank you