Provided detailed ideas on what to look for as system ages, and how to interpret the measurement numbers to help decide to purchase new system for 18 year old system or best way to try to help it along for another year.
Knowledgeable, friendly, willing to explain anything to clarify. Awesome!
Determined the humidifier wasn't working. Called Friday morning, told to expect a service person that afternoon. I was called again and asked if I would mind if the technician came a little earlier - WHAT? Fantastic. Jerry arrived about 30 minutes later, before noon! All work complete within an hour. Jerry also pointed out some other "concerns" that would warrant review in the future, and suggested the annual maintenance agreement - we will be signing off on. This is the third home I have used these folk in - I have been and am SOLD on them. Shane.
Customer canceled call while in route! I picked up part that was delivered. Returning part to Office.
Cleaned and checked air conditioner. Checked drain. Checked voltage and amperage draw of motors. Tested capacitors. Checked Freon level: low! Perform leak search on system and found evaporator coil leaking. Will need new evaporator coil. Split and washed condenser coil. Work suggested: replace evaporator coil: $1479. Need to check with manufacturer on possible parts warranty.
Spring maintenance! Added 1lb of Freon and customer receiving free estimate to replace!
Service call no heat—having free estimate to replace tomorrow
AprilAire humidifier. I found electronic humidistat has contacts not closing. Needs new humidistat.
Furnace maintenance! Signed up for Home Depot maintenance plan!
Maintenance on Lennox gas furnace replaced humidifier pad sold filter package